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Mattermost 4.6: Faster channels, enhanced 508 compliance

Happy New Year! We just shipped our January 2018 update and there’s a lot to be excited about. Mattermost 4.6 includes several web app performance improvements, including channels that switch faster than ever before. Plus faster loading of images, thanks to higher compression, and less memory used to manage channels, thanks to optimizations.

4 Atlassian tips to bring your service and development teams together

We’ve been hard at work for over 15 years building software to help you collaborate better. But if you work on an IT or customer support team, you know it takes more than the right software to build a culture of collaboration between your service teams and dev teams. You also need to have a set of best practices to help you use your collaboration tools to their fullest potential.

Mattermost vs. Microsoft Teams / Yammer / Skype for Business

The world is moving from email to messaging. Enterprise CIOs need to decide whether to prioritize messaging as a strategic advantage or to view it as a box to check on their infrastructure list. For organizations focused on outstanding results, Mattermost offers a powerful workplace messaging solution that raises productivity, ignites innovation, and accelerates high performance teams.

27 things enterprises can learn from startups to increase productivity

How do you bring the productivity of small, fast-moving startups into enterprises with massive organizations and heavy regulatory obligations? It starts with analyzing and understanding the workflows and approaches startups use to achieve world-class agility, efficiency and innovation. Then you need to prioritize these “recipes” based on the impact they can have on your enterprise.

Hipchat Data Center presents: 5 surprising ways enterprise teams are winning with ChatOps

There’s this rumor going around that ChatOps was the invention of start-ups. I don’t know about you, but I can think of several enterprise IT/Ops teams who started using chat to coordinate and troubleshoot over a decade ago. (Ok, back then we called it “instant messenger”. But still.) So I hope I don’t spoil the rest of this post by letting you in on a little secret: if you’re in enterprise IT, you’re probably doing some ChatOps already.

How Samsung does lean ITIL with Jira Service Desk

The IT team at Samsung’s Austin R&D Center had the talent to be successful. Yet, there were bottlenecks getting in the way of their efficiency and productivity. Poor communication, lack of visibility, bad process, and unorganized tools were hampering their ability to support the rest of the organization and realize their full potential. Sound familiar?