Victoria University is a world-renowned educational institution based in Melbourne, Australia. The public research university has several campuses comprised of six academic colleges, six research institutes, seven research centers, and a polytechnic institution. It provides courses in higher education and technical training. The IT staff at Victoria University chose OpManager to monitor its IT infrastructure and enhance its network performance.

As the rapid digital transformation has put a lot of pressure on IT organizations to be more proactive and agile, DevOps principles and practices have been an invaluable resource. However, to remain at the top of the game, organizations need an even stronger solution. So, what’s the answer? AIOPs (artificial intelligence for IT operations), of course!

Handling today’s network performance challenges is imperative. Especially when there’s no specific tool for proactive monitoring, results from a root cause analysis are often incomplete. Organizations that don’t review metrics related to performance and availability risk compromising their network.

IT admins face pressure from all sides. Besides tracking and securing data across devices, they must also manage a changing inventory of physical and digital assets while adhering to an executive directive to make technology an enabler for growth. Software deployment can be a particularly daunting task. Deploying software through an automated solution is just a click of a button, but what are the don’ts to keep in mind?