In today’s hyper-connected world, a company’s differentiation is completely dependent upon delivering a better customer experience, at scale, and at a lower cost than the competition. This is no easy feat, and involves a combination of many things, particularly adopting new technologies and architectures, as well as making better use of data and analytics.
Today at Sumo Logic’s annual user conference, Illuminate, we are announcing a new cloud SIEM solution to address fundamental challenges legacy security analytics tools have failed to solve.
Imagine that you are tasked with architecting your mission-critical cloud application. Or migrating your on-premises app to the cloud. And you ask yourself “how do the cloud savvy companies like Twitter, Airbnb, Adobe, SalesForce, etc. build and manage their modern applications?”
Sumo Logic is no different than most companies — we are in the service of our customers and we seek to build a product that they love. As we continue to refine the Sumo Logic platform, we’re also refining our feedback loops. One of those feedback loops is internal dogfooding and learning how our own internal teams such as engineering, sales engineering and customer success, experience the newest feature. However, we know that that approach can be biased.
The Sumo query language can be a source of joy and pain at times. Achieving mastery is no easy path and all who set on this path may suffer greatly until they see the light. The Log Operators Cheat Sheet is a valuable resource to learn syntax and semantics of the individual operators, but the bigger questions become “how can we tie them together” and “how can we write query language that matters?”
Outages and postmortems are a fact of life for any software engineer responsible for managing a complex system. And it can be safely said that those two words – “outage” and “postmortem,” do not carry any positive connotations in the remotest sense of the word.
