Operations | Monitoring | ITSM | DevOps | Cloud

Errors, traces, logs, metrics: when to reach for what

When should I reach for a log, a trace, or a metric? I hit that question constantly when I instrument code, and I watch coding agents hit it too. It sounds like it should be obvious. Errors, traces, logs, and metrics are the four kinds of telemetry most apps run on, four tools in one box, and they overlap enough that the honest answer is every developer’s favourite: it depends. You can stuff context into span attributes instead of logging it. You can count log events instead of emitting a metric.

How to Set up QR Code Asset Tracking For Manufacturing: A Step-by-Step Guide With InvGate Asset Management

In manufacturing environments, keeping accurate records of physical assets is harder than it sounds. Equipment moves between shifts, changes hands without notice, and ends up somewhere different from where it was last logged. QR code asset tracking for manufacturing solves that problem with a lightweight, low-cost method. Each asset gets a printed label. Any team member with a smartphone can scan it, pull up the full asset profile, and update information on the spot.

AI Agent Governance: The Missing Piece of Autonomous IT

AI agents are making decisions, accessing systems, and resolving issues autonomously. But as organizations deploy more agents, one challenge becomes impossible to ignore: governance. Who has access? What changed? Who is accountable? The future of Autonomous IT requires autonomy with accountability.

Progress Wins at the Network Computing Awards

Progress has been named a winner at this year's Network Computing Awards, earning industry recognition for its ongoing commitment to innovation and delivering real-world value to customers. A standout event in the UK technology calendar, the Network Computing Awards celebrate organizations and solutions that are driving measurable impact across the industry.

TikTok Challenges: Trend or Danger? What Every Parent and Teen Should Know

Everyone seems to be doing TikTok challenges—but are they always harmless? From positive movements like the Ice Bucket Challenge to risky viral trends that have led to serious injuries, social media challenges can influence how teens think, behave, and seek attention online In this video, we'll explore: 0:00 Why teens are drawn to TikTok challenges & The hidden pressure of fitting in and going viral.

From Tee Time to Uptime: A True Cyber Resilience Story

In this 90-second customer case study, Mehdi Salehi from Golfbreaks shares the operational and security gains his team saw with N-central. Highlights include about 20% annual cost savings, around 20 minutes saved per end-user support session, a 90% increase in third-party patch coverage, and about 70% improvement in server OS update coverage. Watch the short video to see how automation and a central pane of glass helped reduce the burden on the team and deliver greater peace of mind.

Field Service Costs and Your P&L: How Search Time Quietly Drains Both

At least 30 minutes disappear before the average field technician can begin the actual repair. That time goes into searching for part numbers, procedures, and documentation across fragmented systems. Across 1,000 technicians and 250 working days, even this conservative estimate adds up to at least 125,000 hours of productive capacity lost to lookup activity. Yet this loss rarely appears as a separate line item on any field service P&L. This is a critical information architecture problem.

Enforce your team's database standards automatically with Custom Policy Checks in Redgate Flyway Enterprise

Every engineering team has a list of “things we don’t do”. No TRUNCATE TABLE in production. Every audit table must end in _audit. Foreign keys follow a naming convention. But until now, enforcing those standards has meant relying on pull request checklists, tribal knowledge, or a separate linting tool bolted onto the pipeline.

11 Incident Management Best Practices Every IT Team Should Follow

A well-defined incident management process can mean the difference between a minor disruption and a major business outage. When critical services fail, every minute of downtime matters. Yet many IT teams still face challenges such as unclear ownership, poor prioritization, communication gaps, alert fatigue, and manual processes that delay resolution. The result is longer outages, missed SLAs, and frustrated users.