Operations | Monitoring | ITSM | DevOps | Cloud

How a Fortune 500 Company Eliminated 93% of IT Incidents in 72 Hours

Sometimes the biggest transformations begin with what sounds like the worst possible news. One day, this Fortune 500 technology company’s observability platform was running smoothly. The next, they learned their critical monitoring solution would be discontinued as part of a corporate buyout. For a leading global IT vendor in data infrastructure serving customers across storage, cloud, and managed services, this was a potential catastrophe.

An open-source SDK for finding dead code

Writing code is easier than ever. We want to make deleting code just as easy – introducing Reaper for iOS and Android. Reaper was an Emerge Tools product that helped companies like Duolingo delete 1% of their iOS codebase. And just like with Emerge Tools’ Launch Booster, we’re making Reaper open-source for anyone to use. In this post, we’ll explain what Reaper is, why you should care about dead code, and how Reaper works on both platforms.

Why we're talking to people about reliability

Reliability means a lot of things to a lot of people, but it’s also essential for every digital business. That’s why we’re talking to reliability experts from all over to find out what reliability means to them and how you can improve it. Transcript:  You know, we're all out here building and operating digital businesses and like nobody's talking about reliability enough. We gotta talk about it. I can't stop talking about it and I've been on call for like 20 years.

See System Logs Alongside your Metrics Using Loki, Grafana, and Graphite

In this quick demo, we show how you can transform logs collected by Grafana Loki into actionable Graphite metrics using MetricFire. Watch as we convert structured logs into performance insights. Perfect for teams looking to bridge the gap between logging and monitoring. This workflow helps you move beyond basic log storage and turn raw logs into meaningful metrics for alerts, dashboards, and capacity planning.

How Replicas Work in Kubernetes

Replicas in Kubernetes control how many copies of your pods run simultaneously. They're the foundation of scaling, availability, and recovery in your cluster. When you're running a stateless API or a background worker, understanding how replicas work directly impacts your application's reliability and performance. This blog walks through replica management, from basic concepts to production monitoring patterns that help you maintain healthy, scalable applications.

Improve Consistency Across Signals with OTel Semantic Conventions

It’s 2 AM. Your API is timing out. Logs show a slow query. Metrics flag a spike in DB connections. Traces reveal a 5-second delay on a database call. But then the questions start:- Which database?- Does the query match the delay?- Why doesn’t this align with the connection pool metrics? Each tool uses different labels, db.name, database, sometimes nothing at all. Without a shared schema, connecting the dots is slow and frustrating.

Celebrating our Top Tech Award win with Back Market

We are proud to share that Aiven has been awarded the Top Tech Award in the “Transformation and Cloud” category by L’Informaticien, one of France’s leading IT publications. The honour comes as part of the 2025 Top Tech Awards, a celebration of standout achievements in digital innovation, transformation, and cloud excellence. This award is a major milestone.

6 OpsGenie Alternatives for On-Call Management

You’re likely here because you heard the news: Atlassian ended new sales for OpsGenie on June 4, 2025, with a complete shutdown scheduled for April 2027. For years, OpsGenie has been the backbone of on-call management for countless teams. It might have been your team’s trusted solution too. But now, that chapter is closing. The pressure to find an OpsGenie alternative for on-call is real. However, you can’t just pick any tool and hope it works for your team.

DORA Compliance: How Upsun supports our financial services customers

The Digital Operational Resilience Act (DORA) is set to reshape how financial institutions in the EU manage and contract with their technology providers. Since January 17, 2025, DORA requires financial entities to meet stricter rules for managing digital risks, especially when it comes to the third-party ICT (Information and Communication Technology) service providers they rely on.