Operations | Monitoring | ITSM | DevOps | Cloud

AI agents write code fast, but without a validation layer, fast just means faster bugs. In this video, we connect Claude Code to the CircleCI MCP server so Claude can trigger pipelines, pull build failures into context, and iterate until everything is green. No context switching. No copy-pasting logs.

When incidents pile up fast enough, every part of the company bleeds: support is fielding angry customers, AEs are on apology calls, and engineering is burning cycles on retrospectives instead of shipping. For Eran Kampf (VP of Engineering at Twingate, Co-founder Monday.com) where the product is the network, that was the moment he made a call most engineering leaders won't: stop all feature work for a quarter and fix reliability.

A vulnerability scanner tells you what's wrong with dependencies you've already pulled. A dependency firewall decides what enters your environment in the first place. Instead of pulling blindly from public registries, every request is proxied through the firewall – where policy controls what's permitted, threat intelligence flags malicious packages that scanners never see, and enforcement happens at the earliest possible point. Scanning what's already inside is too late.

Participants are welcomed to a session titled "Observability Simplified," focusing on user experience, application performance, and network behavior. This second part of a three-part series highlights how the Splunk Observability Cloud and Cisco ThousandEyes can create a unified view of applications, infrastructure, and network performance. Key discussions include addressing siloed troubleshooting, enhancing visibility, and a live demo showcasing how to identify network issues affecting application performance. Attendees are encouraged to participate in the Q&A and are reminded that the session will be recorded for future reference.

The documentation might be perfectly accurate — but if the timestamp says 2019, nobody's reading it. Updating the date after a review sends the signal that yes, someone checked this recently and it still holds up. Watch the full IT Leadership Lab session.

In this video, learn the difference between SLA, SLO, and SLI and why understanding each one is essential for delivering reliable IT services. Discover how these three service level metrics work together and why tracking the right one helps improve service reliability, customer satisfaction, and operational performance. Whether you're an IT operations professional, SRE, DevOps engineer, or service manager, this video explains SLA, SLO, and SLI in simple terms so you can build measurable goals and realistic service commitments.

������ �������� ������������ ���� ��������! This month, we're bringing you two new ManageEngine Marketplace extensions for ServiceDesk Plus Cloud that help bridge the gap between your monitoring tools and your service desk. With the Grafana extension, alerts automatically create and resolve tickets in ServiceDesk Plus Cloud—eliminating manual ticket creation and ensuring incidents are tracked the moment they're detected.