It’s a well-known and often repeated business motto that it is cheaper to retain customers than it is to attract new ones. In order to save on marketing, networking, and the cost of potentially losing disgruntled customers, your customer service needs to be on point. You should already have a strong team in place whose focus is on service, but consumers are starting to expect more from the companies they support.
At Sensu Summit 2018, Box.com Sr. Infrastructure SRE Trent Baker told the story of how they migrated over 350,000 Nagios checks to Sensu. In this post, I’ll recap that talk, sharing some info about the infrastructure at Box.com, how they migrated a legacy monitoring system, and what’s next.
We recently released Falco 0.13.0, which is probably the most exciting release since Falco’s 0.1.0 release almost two and a half years ago. With 0.13.0, we’re adding support for a second stream of events — Kubernetes Audit Events. This release also lays the groundwork for additional event sources to be easily added.
One of the most important aspects of developing an efficient system is to have clean, helpful logs that will help you understand what errors are being triggered, and what information is being processed. When you are first creating an application, you might not know what logging framework will be most suitable for your future needs, or you could simply want your system to remain agnostic regarding the logging implementation to be used.
