Operations | Monitoring | ITSM | DevOps | Cloud

Software development relies on seamless collaboration, efficient workflows, and rigorous testing. While application code has long benefited from Continuous Integration (CI), database changes have often lagged behind in automation. Many development teams still handle database updates manually, leading to inconsistencies, downtime, and deployment failures.

In IT environments, user-reported tickets are the Tip of the Iceberg representing only a fraction of the actual issues affecting digital experiences. The majority of IT performance problems, such as slow applications, network latency, device failures, or security vulnerabilities go unnoticed until they cause significant disruptions. If we follow our iceberg analogy the Tip of the Iceberg is only 10% of the overall problem. This is where Digital Experience Management (DEX) plays a crucial role, helping you uncover the 90% of unreported issues.