Operations | Monitoring | ITSM | DevOps | Cloud

Digital transformation has remained an important trend in banking in 2021. Similar to its impact on other business domains, technology is gradually reshaping the financial services industry in every aspect. However, the industry has a long way to go, and banks are still dipping their toes in the digital water, with 27% only launching a digital transformation strategy in 2021. Meanwhile, customers have changed too.

Amazon Elastic Compute Cloud (a.k.a., EC2), is no doubt the core current computing infrastructure. It sits at the heart of AWS, the main kind of structure for housing virtual machines and containers for development and operations. Applying standards of observability with EC2 logs and obviously EC2 metrics (or any kind of AWS metrics for that matter) will inform you on if you have the right sorts of instances in place (and the appropriate size of those instances).

A small but useful new feature is now available in StatusGator: You can see the status of all the components of a given service from your filter configuration page. As a reminder, component filters are a feature of all StatusGator paid plans. They allow you to filter your notifications and dashboard service statuses to specific components of a given service. Services such as large cloud providers often have dozens or even hundreds of individual regions or products.

2021 has been an eye-opening year for both businesses and consumers who use popular websites and applications. We have all seen notable increases in the frequency and severity of outages as dependency on internet infrastructure grows – with no signs of slowing down. With our reliance on automation and connectivity expected to increase in 2022 – let’s review some of the top internet outages and website downtime incidents of 2021.

For managed services providers (MSPs), providing the highest quality returns on your customers’ investments is always a top priority. There are many reasons for a business to hire an MSP, but increasing IT productivity and strengthening their bottom line tends to be at the core. While many practices are essential to achieving that goal, few are more important than IT documentation, which can increase productivity, boost quality of service, and heighten consistency.

This year, we were excited to deliver the easiest version of Grafana Loki to use yet. With Loki 2.4, the Loki team introduced a simple, scalable deployment, and over the past 12 months, we added lots of great new features. Not to mention, we launched Grafana Enterprise Logs, a new addition to the Grafana Enterprise Stack that’s powered by Loki. But none of this would have been possible without our active community: In 2021, Loki had 166 contributors and 823 PRs in GItHub.

OpenTelemetry is a project by the Cloud Native Computing Foundation aimed to standardize the way that application telemetry data is recorded and utilized by platforms downstream. This application trace data can be valuable for application owners to understand the relationship between the components and services in their code, the request volume and latency introduced in each step, and ultimately where the bottlenecks are that are resulting in poor user experience.

With only a few days left of 2021, we all know what that means: making New Year’s resolutions. While some love the tradition of laying out their goals for the coming 12 months, others loathe it with a passion. And with approximately 80% of people failing to achieve their resolutions, it’s easy to see why there’s so much resentment towards this common habit. At xMatters, we plan to—and often do—beat those odds.

2021 is coming to its end. It’s a nice tradition to remember and recap how the year was for StackStorm. Let’s celebrate some great things that happened around the project.

The helpdesk ticketing management system is one of the best applications to resolve problems. It helps organizations to resolve incidents at the earliest so that the impact of the incident can be minimized. With this system organizations take a systematic approach against each incident as several parameters are noted while resolving the ticket. However, when you are not equipped with any software then it leads to work hindrance frequently, incidents are resolved in too much time.