We’re back! That’s right, we have a new episode of Exception Perceptions to share with y’all. This is part 2 of of our Star Wars series, and this time we’re talking all about using errors to better understand user behavior.

Complex distributed systems run just about every service imaginable. Healthcare systems that monitor patient health, security systems, and financial systems are all mission-critical. Downtime, or lack of availability, loses money and can even put lives at risk. These systems must be monitored. Many measurements are useful to keep systems running with as little downtime as possible. One of those is Mean Time To Recovery. (MTTR.)

SAN FRANCISCO – June 7, 2018 – PagerDuty today announced PagerDuty Event Intelligence, a new product that builds on its market-leading digital operations management platform. Event Intelligence analyzes both incoming digital signals and human response patterns (such as when and how alerts are resolved by responders) and uses automation to identify issues quickly, enabling teams to take action on critical software issues and opportunities.

Across every industry and operational model we serve, customers tell us they’re struggling with finding the actionable signal in a sea of data. The systems and services teams run are growing more complex every year, and headcount never scales at the same rate.

Meet the Honeycomb Beeline for Ruby. Like our Beelines for Go and Node, it understands the common packages you’re using and automatically instruments them to send useful events to Honeycomb. Then once you’ve got a chance to explore your app’s behavior, you can add custom fields specific to your app with just one line of code.

DevOps is changing the way companies develop and maintain software. By embedding operations engineers into software development teams, companies are reducing the average number of days from code completion to live production and eliminating wait time and rework, among other benefits. But as I pointed out in my previous post “Performance Testing in a DevOps World” performance testing remains the weakest link in the process.