Operations | Monitoring | ITSM | DevOps | Cloud

How One MSP Used AI to Cut Noise by 78% and Reclaim Engineering Time

An operations team at one of the Asia-Pacific’s largest managed service providers (MSPs) was drowning in their own success. Years of investment in monitoring tools and automation had created comprehensive visibility—and comprehensive chaos. Engineers opened dashboards each morning to find thousands of alerts waiting, with critical incidents buried somewhere inside. The scale of the problem was overwhelming their capacity to respond effectively.

What Are Your Rights When AI Monitors Your Work Hours in Australia?

It's 2025, and your workday begins not with a handshake, but with an algorithm. AI now tracks everything from your keyboard activity to your webcam gaze, and maybe even your coffee breaks (brace yourself, caffeine lovers). But with smart machines watching over our shoulders, it's time to ask: What are your rights when AI monitors your work hours?

5 Ways to Use AI to Map Your Startup's Critical Path

Startups move fast. Every decision counts. Mapping your critical path, which includes the sequence of tasks that determines your project's timeline, keeps you on track. Interestingly, AI makes this process sharper, faster, and more precise. It cuts through complexity, spots risks, and aligns your team. This guest post breaks down a few practical ways to use AI for mapping your startup's critical path.

11 Best AI Coding Assistants: Top Tools Every Developer Needs in 2025

You’ve heard it before: ‘AI coding assistants aren’t here to replace you.’ And yes, it’s true, they’re not. They’re here to save your brain from 3 AM logic loops and the same bug fixes you’ve solved countless times. As application and database systems become more complex and timelines shrink, forward-thinking developers, data analysts, and DBAs are turning to these tools.

AI Test Generation and PR Review in Sentry (Now in Open Beta)

You write code. Open a PR. CI runs. PR merges. Prod’s on fire by 5pm. Maybe you skipped writing some tests. (It's tedious, sometimes unclear, and easy to ignore when you're racing to ship—until something breaks and you realize a test could’ve saved your Friday night.) Maybe the PR review was more of a drive-by from a teammate who barely had time to skim the diff. But reviews and tests matter.

Leading the Way in Accessible Innovation: Voice Input for the AI Platform

What if a broken arm didn't break your workflow? Follow Alice as she faces tough circumstances, but still gets the job done. Nursing a broken arm in a sling, she uses built-in accessibility features like Voice Input for Now Assist to set up the ServiceNow AI Platform for a new client—hands-free. This is how we turn accessibility into opportunity—building forward-lthinking features that solve real problems and work better for everyone.

How Cursor scaled infrastructure rapidly and reliably using Datadog

At Datadog, we use Cursor to empower our teams to build more quickly. And we know that building and troubleshooting with AI tools like Cursor is done best with the right observability data and context. Discover how Cursor was able to rapidly and reliably scale their infrastructure 100x using Datadog to meet the needs of a fast growing user base. And learn more about how we’re bring Datadog tools and context to your favorite AI IDEs and agents with our MCP Server and extensions.

The Benefits of Using Juniper's Network Monitoring Tools for IT Operations

More data means more complexities in IT networks. Hence, the right solution is needed to monitor such networks. Many companies struggle without the right tools, and they often lose great business opportunities because they are unable to identify performance-related issues upfront. Network monitoring is thus essential for business success. It helps build healthy network performance, saving companies money in the long run.