The latest News and Information on AIOps, alerting in complex systems and related technologies.
MTTR, or mean time to resolve, is an important key performance indicator for incident response teams to track, but it’s rarely useful for technological stakeholders or customers. To really make use of the data at their disposal, decision-makers must tailor the info they provide—and understand the scope and granularity of the data they have when they deploy an AIOps platform like ours. That’s the gist of our latest Real Talk webinar on analytics and reporting maturity.
The Great Resignation has been a time of reckoning and disruption for many businesses. According to the U.S. Bureau of Labor Statistics, more than 40 million people voluntarily left a job in 2021, the highest such rate in more than four decades.