Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Prevent Non-Person Accounts (NPA) Expiration Outages with Resolve

Expired non-person accounts can silently break system integrations and cause major outages—often overnight. In this video, see how Resolve automates the detection and extension of non-person account expirations across systems. Learn how to eliminate manual tracking, reduce risk, and keep your critical services running smoothly.

ScienceLogic Named a Visionary in the 2025 Gartner Magic Quadrant for Observability Platforms

It’s official: ScienceLogic has entered the observability arena. Named a Visionary in the 2025 Gartner Magic Quadrant for Observability Platforms, we believe we’re helping define where observability is heading, not just where it’s been. This marks our first inclusion in this Magic Quadrant and, in our opinion, validates our mission to redefine intelligent, actionable observability in the era of AI and automation.

Automating High CPU Utilization Remediation with Resolve

High CPU utilization alerts can overwhelm IT teams and disrupt user productivity—especially in virtualized environments. In this video, see how Resolve automates the end-to-end remediation process for sustained CPU spikes. From detecting alerts and creating incidents to gathering host data, verifying VM configurations, and dynamically adding vCPUs—watch how Resolve eliminates manual effort and speeds up incident resolution.

Visibility Is the First Line of Defense: Operational Readiness in a Zero Trust World

As global cyber threats continue to evolve at unprecedented speed, the United States public sector faces growing pressure to enhance operational readiness. Agencies must now contend with adversaries who are not only well-funded but also increasingly sophisticated in their ability to exploit visibility gaps. In the face of this dynamic threat landscape, the Zero Trust Architecture (ZTA) model has become an essential security framework.

Resolve COO, Ari Stowe speaks at ONUG AI Networking Summit 2025 #itautomation #agenticai #ai #tech

Our COO Ari Stowe spoke at @onugcommunity's AI Networking Summit on how AI and Zero Ticket IT are transforming enterprise IT. From tickets to autonomous resolution—AI, automation, and intelligent agents are changing the game. Hear why AI is now essential in today’s complex IT environments.

Bringing Intelligence and Automation Together to Change the Shape of Work

The aspirational target state for a cognitive system is to “take responsibility” for a domain (e.g., an autonomous car). To reach that level of sophistication, the system must achieve high levels of maturity simultaneously along two dimensions: Reasoning ability and Automation ability.

Built to Withstand the Next Outage: How PagerDuty AIOps Keeps You Ahead

June 12 started like any other Wednesday–until the internet broke. It started with Google Cloud’s Identity and Access Management (IAM) system, but the fallout hit everything built on top of it. Widespread service degradation swept across core Google products and third-party platforms. Gmail, Docs, Meet, and Chat went dark. Cloudflare services were unavailable. Developer and AI tools faltered.

Monitoring & Observability Report Top Findings

Today, BigPanda released our first-ever research report based on data gathered from our agentic IT operations platform. Our Monitoring and Observability Tool Effectiveness for IT Event Management report provides insights and benchmarks on incident detection and noise reduction for 130 enterprise organizations, including the monitoring and observability data sources integrated with BigPanda.