Operations | Monitoring | ITSM | DevOps | Cloud

We saw that no one is immune from major IT outages in 2021, not even mega titans like Google, Facebook, and Amazon AWS. The following is a recap of some of the major IT outages with widespread impact for 2021. Amazon Web Services’ (AWS) historic outage occurred on December 7, 2021 and lasted roughly 6 and a half hours. The breadth of Amazon and its reach caused not only their warehouse and delivery operations to stop.

Slack, a popular enterprise communications platform, faced a 5-hour system outage yesterday between 9:25 AM – 2:24 PM EST on February 22, 2022. Slack services affected included: messaging, search, link previews, apps/integrations/APIs, posts/files, workspace/org administration, login/SSO, notifications, connections, and calls. AlertOps was NOT affected by this outage.

It is a well-established fact that companies looking to grow in the digital age can facilitate this mission by adopting the cloud. When pursued with the right intent and implementation strategy, cloud adoption acts as a powerful force multiplier, yielding a cutting-edge IT powerhouse for businesses and helping them grow and innovate at an accelerated pace. Organizations that adopt a cloud-first strategy must safeguard themselves from critical, service-disrupting incidents.

This post highlights some of the features and improvements that we have released in the last 6 months.

With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is now possible to set different notification patterns per day and time of the day, e.g. to notify via different channels at night than during office hours.

Change management is an organized, structured approach with methods that enable healthcare organizations to transform workflows seamlessly. Organizational change management requires the collective involvement of C-level executives and stakeholders to successfully implement changes within a care facility. Change is required when individuals, processes, teams, and tools cannot keep pace with the ever-changing needs and expectations of the organization.

One of the core value propositions of AIOps platforms is to increase IT efficiency & productivity by applying AI & ML techniques to perform Alert Noise Reduction. This in turn translates to direct cost reduction due to savings in IT man-hours. In this approach, the AIOps platform kind of becomes like a gatekeeper for all the IT alerts/events, and it can help effectively, reduce and correlate such events, so as to send meaningful incidents to NOC or Service Desk.

In version v1.32 of Netdata, we announced a remarkable new update that we are extremely proud of; Netdata Cloud now runs on the most reliable and stable backend that we’ve ever built. The architectural changes allow us to deliver new features, such as parent-child relationships and improved alert handling.

SIGNL4 integrates with various backend systems like IT monitoring, service management, IoT systems, sensors, etc. to automatically alert users and teams about certain incidents. A list of selected tools along with integration descriptions is available in our integrations section. How can you integrate SIGNL4 with your own tools? In the following we list some options offering different levels of sophistication.