When you are dealing with a situation that fires a bevy of alerts, do you instinctively know which alerts are the most pressing? Severity levels are an important concept in alerting to aid you and your team in properly assessing which notifications should be prioritized. You can use these levels to focus on the issues deemed most critical for your operations and triage through the noise.
Enterprise Alert offers the ability to get in touch with your users multiple ways to help you fit your business needs. We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years. We want to ensure that you and your users have the abilities needed to handle any situation that may arise.
A few months ago I wrote about sending notifications to Rocket.Chat. While that messaging tool is quite powerful, one may also prefer to keep it simple. So let’s also address the good old IRC.
Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers.
Ever wonder what your application looks like from the “outside in”? Synthetic monitoring can give you a global overview of your application from your customer’s point of view, observing how systems and applications are performing by simulating the user experience. One tool to help achieve this is the Synthetic Monitoring app, which is a blackbox monitoring solution available in Grafana Cloud. You can use Synthetic Monitoring to monitor your services from all over the world.
