Many AIOps initiatives experience difficulties due to unrealistic expectations and a lack of a clear AIOps strategy. What is the reality beyond the AI hype, and how do we make these initiatives a success? Join us in this CTO Perspective discussion with Jason Walker, Field CTO at BigPanda, to find out.
IT incident responders have been inundated with alerts since the start of the COVID-19 pandemic. These engineers must dig through their messages to collect and respond to real alerts for real critical events. This process wastes time and prolongs incident response. The objective is to focus on IT event noise reduction to recognize and resolve real incidents promptly.
The global pandemic has drastically accelerated digital transformation initiatives and forced organizations to reimagine customer service by having them take on the incident commander role in managing and responding to customer issues and engaging with customers. In addition to prioritizing digital services, many businesses have migrated to the cloud to increase business agility, develop and deliver new features faster, and meet the growing demands of end users.
Over 700 professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our two-day “IT Ops Ready” virtual conference.