Operations | Monitoring | ITSM | DevOps | Cloud

Earning customer loyalty is in the interest of both shareholders and management. Companies at the top of their industries in NPS or satisfaction rankings for 3+ years, grow revenues roughly 2.5x as fast as their industry peers and deliver 2-5x times the shareholder returns over the next 10 years. And here are 4 strategies that can help your company achieve consistent growth in customer value:.

Application Performance Monitoring (APM) is the process of setting SLAs for the various performance indicators of your applications along with monitoring and measuring those SLAs to provide the end-user experience that your company requires.

Real User Monitoring (RUM) has been providing valuable insights into real user experiences for many years. It’s not every day that we see a new player enter the market, but last week we did, and a very powerful player at that – Amazon. Real User Monitoring for Amazon CloudWatch was announced at AWS re:Invent 2021, adding to their existing suite of over 200 products and services. As you can imagine, our ears perked up at this announcement and we’re eager to take a look.

Here’s a myth that needs to be debunked – the cloud will take care of my performance problems! Our experience shows that cloud architecture usually introduces new layers of complexities that did not exist in the on-premises world. You need a modern AI-powered full stack monitoring solution to find the needle in the multi-layered haystack that is the cloud. Sometimes, it’s the cloud vendor who has to fix the issue.

Migrating to Broadcom’s next-generation DX APM will provide you with the benefits of a modern architecture, high scalability, and comprehensive observability. With its advanced capabilities, the platform can support your organization’s monitoring needs long into the future. For your convenience, below is a summary of frequently asked questions and answers on migrating to DX APM.

I recently talked with James Kao, Head of Engineering for APM at Broadcom. James leads the global development team to deliver the AIOps and application monitoring solutions that power the world's most successful businesses. He has had a diverse background in application development and monitoring across development, product management, and solution engineering roles over the last 20 years at both large enterprises and startups such as Oracle, ClearApp, and The Middleware Company.

Welcome to SigNal 07! We sipped coffee, shipped code, fixed bugs, and made commits! The highlight of November was the alerts feature release 🔔. We also expanded our team and got our first community-led tutorial on how to monitor Ruby on Rails app with SigNoz. Let's dive in to see what humans of SigNoz have been up to in the month of November.

As an update to.conf’s announcement of our continuous code profiling preview, we’re excited to share that today Splunk APM’s AlwaysOn Profiling is generally available for Java applications, included in APM with no additional cost. Here’s a quick walkthrough of the feature, and how you can get started now.

If you are trying to compare all of the best solutions for application performance monitoring and management you may have found that it can be highly complicated to compare all of the available observability tools whilst also trying to keep within a reasonable budget.

Scout APM, a leading provider of Application Performance Monitoring (APM), announced the release of Scout External Services Monitoring for Ruby, Python, and PHP applications on December 1, 2021. Scout APM provides developers, engineers, and application administrators software performance insights by delivering key web application performance metrics.