The latest News and Information on Application Performance Monitoring and related technologies.
In the summer of 2021, eG Innovations joined forces with the DevOps Institute to run an APM survey to find out how the industry would look in the new normal. The 2021 APM survey was conducted over three months between July and September. Over 900 people from DevOps, SREs, and ITOps backgrounds participated and we got a broad spectrum of responses.
Every day the world is changing in terms of technology. A new innovation happens every second, and software and websites are becoming more and more advanced. We can now access almost every service on the internet, and software needs to be maintained as a top priority so that customer service will not get hindered. Software monitoring, however, is not an easy task. It is a 24x7 business because any user can face an issue at any time.
There is no doubt about it that the events of 2020 triggered a huge surge in the use of unified communication products. In the consumer space, everyone and their grandmother became familiar with Zoom; in the enterprise space though, many took advantage of their Microsoft licensing to leverage Teams meetings and calls as a primary communication mechanism. This, in turn, has focused a lot more attention for system administrators on how to monitor Microsoft 365 (O365) and Teams in particular.
Customer satisfaction is about meeting customer expectations, customer delight is about exceeding them. Building customer delight into your product means going above and beyond simple customer satisfaction in ways that build a long-term emotional connection and loyalty towards your company. And customer delight matters.
New Relic and Appdynamics were the two most dominating APMs in the software industry some years back. But after the advancement of technology, software monitoring tools started capturing the market. Due to some lack of functionalities, customers have begun switching to different tools because now they have a perfect solution for their particular use case.
Checkout optimization can increase conversions by 36% (according to Sleeknote). And if your company struggles with a high cart abandonment rate, you’ll have to work on enhancing your user experience by removing blockers that lead to your customers abandoning their shopping carts. And for that, you will need to leverage qualitative and quantitative user research.
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers. Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment.
