Operations | Monitoring | ITSM | DevOps | Cloud

One of the things we love about working in the cloud is the ease and scalability it brings to application development. It enables us to build out applications, APIs and any infrastructure that is needed from prototyping an idea, through to self scaling deployments. Monitoring and troubleshooting production-level serverless applications is always tricky, Especially working across a number of services and the many logs they can produce.

With support for Atlassian Server products ending in February 2024, many of you are likely evaluating or planning your migration to Bitbucket Cloud. To help you navigate the migration process, we've put together a list of frequently asked questions that we hear from customers. Each section below has several resource links to help you learn more and start planning your migration.

The early days of cloud computing saw people subject it to severe scrutiny. The main talking point revolved around its security and the ability of infrastructure providers to keep it secure. Regardless of the doubts, more businesses are migrating to the cloud. That's mainly because leading cloud service providers have consistently improved and upgraded their processes to secure their networks. However, even with years of improvement, the old fears remain.

With more than 7,000 customers and double the number of employees ServiceNow had four years ago, our digital technology (formerly IT) operations team faced increased demand for compute, storage, and bandwidth. At the same time, we had to maintain tight security controls. We embrace a three-zero strategy: zero unplanned outages, zero physical footprint, and zero user-reported incidents.

Edgardo Peregrino is a freelance software developer, writer, maker and IT technician. For six years now, I’ve been a passionate maker with a focus on robotics. Recently, I entered the world of cloud native computing, which has allowed me to integrate maker projects with open source tools such as Grafana, Prometheus, and Jaeger.

You have a file and you need to send it. Email is the obvious choice, but it's sensitive and you know nothing sent via email is 100% secure. What are your options? You could load the file to a password-protected USB and mail it physically, fax it perhaps, or, the best choice, find an encrypted file sending service. There are several great, private file sending services on the market today, all with their own strengths and weaknesses.

We have a term we like to use when we meet CFOs who have just gotten their biggest AWS bill ever: bill shock. Bill shock is when finance suddenly rings the alarm that the bill is “too high” and gets everyone scrambling to explain what they’re spending money on. It often happens when the bill reaches a new milestone (the first million, ten million, or hundred million) or growth trajectory (it doubled in a quarter!?). The problem with bill shock is that it can be highly disruptive.

Multi-cloud strategy – the use of multiple private or public clouds – is increasingly becoming the main method companies use to deploy their IT infrastructure. In the next three years, an estimate 64% of companies will rely on multi-cloud as their main deployment model source. Despite the complexities that come from operationalizing it, as we disccussed in The Challenges of Building Multi Cloud, the multiple benefits that come from this deployment model can often make it worth the effort.