Operations | Monitoring | ITSM | DevOps | Cloud

Collaboration

Knowledge management, collaboration, and engagement in Confluence Cloud

Chapter 3 in Atlassian's "How To Get The Most Out Of Confluence Cloud" series. In just under 3 mins, this video demonstrates how to use Confluence for popular use cases like knowledge management, collaboration, and employee engagement. Learn how to use tables, anchored headings, comments, and blogs.

How To Get The Most Out Of Your Team Collaboration App

Used effectively, team collaboration platforms like Trello and Slack can give a real boost to productivity, for organizations that routinely run projects requiring group input. With email, video, or direct messaging tools, these platforms make it easy for team members to stay in touch – regardless of the time, or their physical location.

On Hermes and Mattermost

With the upgrade to React Native 61 came the prospect of substantially improving performance of our Android app. How? Through the use of Hermes, Facebook’s new JavaScript engine. To say that we were excited is an understatement. And with that excitement came curiosity: How is this new JavaScript engine achieving performance boosts?

Looking at shadow IT through a new lens

Depending on who you ask, shadow IT, also known as stealth IT, falls somewhere on the spectrum between “persistent headache” and “total mystery.” If you ask someone on an actual IT team, they might tell you that shadow IT poses an existential threat to security and compliance. But their coworkers – the folks responsible for bringing rogue tech into the company – typically don’t even know what shadow IT is.

Leverage analytics to get a unified view of enterprise IT

The IT department of an organization often encompasses several small subdepartments that operate independently from one another. While this enables efficient operations, it prevents top-level management from having a complete picture of the entire IT environment because metrics are split across several tools.

Top 10 Enterprise Tools for Developers

Enterprise teams face unique challenges when it comes to software development. Managing more developers means managing more code, more projects, more logistics… the list goes on. Many technical enterprise teams have adopted a DevOps strategy to help bridge the gap between code development and operations. When developers work in tandem with system architects to break down silos, it can have an incredible effect on the organization’s productivity and culture.

Resource Management, Images, and more with ServiceDesk Plus 11.1

The user education team at ServiceDesk Plus brings you a close-up on all the great features built into ServiceDesk Plus 11.1. Learn how resource management helps you distribute tasks among your techs; add images to your service templates; customize your application pages by user, and much more.