Tip of the Day - Catchpoint + ServiceNOW
See why you should be integrating Catchpoint alert data with your existing ITSM tools, and how to set up an alert webhook from scratch?
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The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.
Nexthink Pulse Report - Unpacking IT's Experience Problems During The Pandemic
IT leaders and decision makers certainly feel the impact of the pandemic, but for these past few months they haven’t been able to form any coherent narrative on what they are experiencing. Until now. Teaming up Pulse, an independent technology research firm, we recently surveyed 142 enterprise technology executives to understand how they have been handling their Digital Employee Experience (DEX) since the pandemic, what problems still persist, and where their focus is for 2021.
Equinix + Catchpoint = High Performance Assurance
Equinix is a leader in the digital infrastructure space. The company provides digital leaders with a platform that guarantees flexibility, scalability, and security. Digital performance is crucial to Equinix as they help customers scale businesses with agility and ease without worrying about critical infrastructure. With more than 220 data centers in over 26 locations worldwide, Equinix strives to maintain 99.9% uptime. Top-tier enterprises, SaaS, and cloud providers rely on Equinix to deliver services and expect no compromise when it comes to digital performance.
Why 'Chief Information Officer' Will Soon Be Renamed 'Chief Experience Officer'
Under intense competitive pressure for customers and employees alike, most businesses today are pursuing aggressive digital transformation strategies. IDC predicted that nearly US $1.3 trillion was spent worldwide on digital transformation technologies – namely hardware, software, and services – in 2018, and tips that figure to nearly double in 2021 to reach more than US $2.1 trillion.
Exoprise 2020 Year in Review
2020 is behind us. But we are still reeling under its effects. The disruption at work due to Covid left companies to rethink their IT strategy and focus on digital experience monitoring for their vast remote workforce. However, in these unprecedented times, Exoprise successfully managed to deliver the best monitoring outcomes to its global customers.
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Boost IT Savings with CloudReady and Incident Workflow
Companies love data. Aggregating data from multiple sources makes decision-making easier and brings a new depth of the conversation to business meetings. But all of this is at the management level. IT managers and administrators also search for data from multiple sources to ensure that the ecosystem works. Companies demand the continued maintenance and availability of mission-critical applications. Without a framework or incident workflow, revenue can suffer, and customers churn if the company does not proactively address problems that arise in its infrastructure.
Tip of the Day - On Demand Tests with Slack
Continuing with our 3rd party integrations, this video will show how to configure Catchpoint On-Demand tests to run from your Slack commands.
The Nexthink Library: Q4 Overview
The Nexthink Library allows IT teams to extend and tailor their Nexthink Experience platform to cater to their specific business, IT and employee initiatives. By leveraging over 100+ out-of-the-box content packs and integration, users can use actionable content to overcome some of the most common IT challenges with ready-to-use dashboards, metrics, Engage campaigns, remote actions, targeted insights and more.
Sourcepoint - Scaling Business and Optimizing Customer Journey with Catchpoint
Sourcepoint, founded in 2015, works with both sellers and buyers of media and data, including marketers, heads of advertising operations, and privacy professionals. Sourcepoint provides solutions that ensure compliance with privacy regulations like GDPR and CCPA while helping its clients optimize revenue.
Optimizing the Home Network | Nexthink Library
Earlier this year, as organizations around the world adapted to new remote working environments, Nexthink released a library pack to support IT teams through this transition. The Remote Worker Experience pack introduced a multitude of new dashboards, remote actions, investigations, metrics and Engage campaigns. All with a single objective: monitor, manage and improve the current remote working landscape.