Operations | Monitoring | ITSM | DevOps | Cloud

There is a game of 'speed dating' going on between technology businesses and the software engineering talent that bring amazing solutions to market. In recent years big tech companies, expanding aggressively in Europe, have competed ferociously with locally headquartered tech startups for the best software engineers. These engineers are in short supply. A government-supported Tech Nation report disclosed that 10 per cent of all UK job vacancies were in tech. The report suggested that at current growth there could be 100,000 job openings per month before the end of June this year.

How organizations of any size can create a customer-centric application performance monitoring strategy.

Exoprise CloudReady provides early detection of mission-critical mail outages. On March 15, Microsoft had a service outage worldwide that impacted its services such as Teams AV, Yammer, OneDrive, and Azure Active Directory. Users reported not being able to login into either of these services and were getting timeout messages. Exoprise detected the issue earlier at 3 pm EST (40 mins before Microsoft reported it) and was able to immediately relay the news to its customer base.

At the end of 2019, IT pros were making bold predictions about what 2020 would hold. But they weren't bold enough-time makes fools of us all, and hot takes fizzled rather than sizzled. From the continued evolution of smart devices and blockchain's continued rise in prominence to the falling price of compute workloads, there was rational thinking behind the predictions made at the end of 2019.

If there's one thing 2020 has highlighted, it's that the world is constantly changing. For most industries-IT included-one constant spans the ages: a lingering concern about automation. The very thing that helped pave the foundations for the industrial revolution and the world we know today has been a concern ever since, with the worry machines will take our jobs in one way or another. In 2021, we're likely to see the IT industry address this anxiety, embracing automation software solutions in a smarter way and freeing up tech professionals to prioritize the most important jobs.

Raygun has been busy building our best-in-class APM so you can provide flawless digital customer experiences. By adding Raygun Application Performance Monitoring to your monitoring suite, your team will gain more visibility on code and server performance, achieve a faster time to resolution with finer granularity, and reduce infrastructure costs by optimizing existing services. Raygun is a developer-friendly product that surfaces more diagnostic details than other APM solutions. Combined with our usage-based pricing, we have the ability to provide companies like Olo with millions of customers with cost-efficient and powerful APM.

Microsoft Teams is everywhere. Not surprisingly, during the pandemic, the number of daily active users for Teams increased to 75 million in 2020. More and more people are WFH and companies are becoming virtual. Personal meetings are fading now, and Teams poises to become the next best collaboration tool. According to a Riverbed study, 64% of US employees are now working from home because of the Covid pandemic. In turn, Microsoft Teams optimization has become a critical topic for Operations and Network personnel.

2020 was an extremely challenging year for businesses in every industry and in every country across the world. Even those organisations that were able to find a way to continue to operate successfully through the pandemic found that their ways of working were impacted - often negatively - by Covid-19.