Operations | Monitoring | ITSM | DevOps | Cloud

Learn how to delay OnPage notifications for a defined period so alerts can be queued and sent later without interrupting the on-call team in real time. OnPage’s Delay Notifications option temporarily holds notifications during a scheduled window and delivers the queued alerts afterward as low-priority notifications. This is useful when teams want to reduce interruptions during certain hours at night for use cases that allow them to do so, or planned activities while still preserving alerts for later review.

Learn how to create and configure a message template in OnPage to make critical communication faster, more consistent, and easier for your team. OnPage message templates are predefined message formats that help teams standardize frequently used communications without having to compose every alert or message from scratch, and can be pulled up on both web message dispatcher and OnPage's phone app. In this step-by-step tutorial, we show you how to navigate to Settings then Template, create a new message template, and configure the information users will see when that template is selected.

Learn how to suppress OnPage notifications during a scheduled maintenance window so your on-call team isn’t unnecessarily alerted while planned work is underway. OnPage’s Suppress Notifications option temporarily prevents notifications from being sent during a defined period. This is especially useful during scheduled maintenance, planned downtime, testing, or other known activities that could otherwise generate unnecessary alert noise.

With SIGNL4, planned and unplanned absences can be managed right from the mobile app.

See how OnPage Dispatcher helps teams centralize and streamline time-sensitive communication. In this demo, a request is created in Dispatcher, routed to the appropriate on-call specialist, and tracked through acknowledgment and response. We also show how the communication is bi-directional, and responses can be seen within the dispatcher, with a complete audit trail.