Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost v7.4 is generally available today. The following new features are included (see changelog for more details).

Amazon Elastic Kubernetes Service (EKS) eases deploying and running Kubernetes on the AWS platform. A fully managed Kubernetes service, EKS eliminates the need to install, configure, or maintain Kubernetes nodes or control planes on your own. With EKS, you can leverage the performance, scalability, and availability of AWS infrastructure, along with integrations with multiple AWS compute, storage, security, serverless, and networking services.

SaaS companies are known for their strong margins. With gross margins typically in the 60-90% range, even SaaS companies with comparatively weaker margins have a compelling business model when compared with most other industries. Nonetheless, even a few percentage points of margin can have a huge impact on a company’s valuation and overall success. This chart, taken from a great article by Villi Iltche at Two Sigma Ventures, shows the correlation between gross margins and valuation.

Azure Cosmos DB for PostgreSQL is a fully managed relational database service for PostgreSQL that is powered by the open source Citus extension. With remote query execution and support for JSON-B, geospatial data, rich indexing, and high-performance scale-out, Cosmos DB for PostgreSQL enables users to build applications on single- or multi-node clusters.

Whether you’re rushing to troubleshoot an incident or proactively performing a security audit, the trial-and-error process of searching through millions of logs for key information can be time-consuming and cumbersome. To help you quickly surface important details from large swaths of log data, Datadog’s Log Explorer allows you to search and filter your logs, create visualizations, as well as group your logs by fields, patterns, or transactions.

Large organizations often rely on multiple monitoring tools, security platforms, and auditing systems to meet the diverse needs of their observability, security, engineering, and compliance teams. Because these teams may use the same logs for many different use cases—including detecting potential threats or breaches, troubleshooting errors, and gauging the effectiveness of new features—it can be difficult to effectively standardize and route data.

Google has had an outsized impact on the world, from its unrivaled search engine to its expansion into a range of customer-focused services. It would be difficult to make an impact of this magnitude without also leading the way in the software development industry. One of its biggest contributions to the community is a set of principles known as site reliability engineering or SRE.

You know that old adage about not seeing the forest for the trees? In our Authors’ Cut series, we’ve been looking at the trees that make up the observability forest—among them, CI/CD pipelines, Service Level Objectives, and the Core Analysis Loop. Today, I'd like to step back and take a look at how observability fits into the broader technical and cultural shifts in technology: cloud-native, DevOps, and SRE.

In our inaugural State of Availability Report, we discovered that not only do metrics matter but the way we use them also does. Our research found that teams with fewer KPIs were more likely to meet their Service Level Agreements (SLAs) and provide their customers with higher levels of availability. The problem with having too many KPIs is that they cause information overload and noise.