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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

LogicMonitor and Edwin AI: Autonomous IT for Hybrid IT Environments

Autonomous IT starts now with LogicMonitor and Edwin AI, built to help IT teams monitor complex hybrid IT environments, discover root cause faster, reduce downtime, and prevent incidents before they impact revenue or brand reputation. See how LogicMonitor brings AI-powered IT operations, observability, and incident prevention together for modern infrastructure teams.

ServiceNow Pricing Explained for 2026: Plans, Tiers, and Hidden Costs

ServiceNow is a powerful, highly customizable platform built for the complex operations of mid-sized and large enterprises. Its strength is flexibility, with modules spanning IT service management (ITSM), IT operations management (ITOM), HR service delivery, customer service management, and security operations. That modular structure is also why ServiceNow pricing is not sold as a standard price list.

Best Network Monitoring Tools in 2026: Compare Top Platforms

Most network monitoring tools alert you that a device is down. The best ones help you determine whether the problem is your WAN circuit, your ISP, or your SaaS provider before your users file a ticket. Traditional network monitoring tools were built for static networks. You poll devices, check interface counters, and still can’t explain why users are complaining about latency.
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CloudWatch Logs to S3: The Easy Way

Many organizations use Amazon CloudWatch to analyze log data, but find that restrictive CloudWatch log retention issues hold them back from effective troubleshooting and root-cause analysis. As a result, many companies may be looking for effective ways to export CloudWatch logs to S3 automatically. Let's look at some of the reasons why you might want to export CloudWatch logs to S3 in the first place, along with some Amazon-native and open-source tools to help you with the process.

Beyond polling: Why enterprises are exploring network telemetry

Polling has been the go-to approach for network monitoring for years, and it still plays an important role in keeping networks healthy. But as networks become more distributed, application-driven, and data-intensive, simply polling devices more often isn't always the most efficient way to gain deeper operational insights. That's where network telemetry comes in.

Notes from the Field: Understanding "Lost connection" LAS activations in Citrix Virtual Apps and Desktops

With the transition from file-based licensing to the License Activation Service now complete, many Citrix administrators are spending more time in the Citrix Cloud licensing portal. As organizations continue to operate and troubleshoot LAS-based Citrix Virtual Apps and Desktops environments, it becomes increasingly important to understand what the licensing dashboard is actually showing.

The hard part of AI root cause analysis is no longer the model

Every few weeks someone tells me root cause analysis is a solved problem now: pipe your telemetry into an LLM, let it tell you what broke. I wish it were that easy. After years on this, I think "can AI do RCA?" is the wrong question, because doing RCA with an LLM is really two separate jobs, and the answer is different for each. They break in completely different ways, so it's worth pulling them apart.