Operations | Monitoring | ITSM | DevOps | Cloud

In the previous article, we talked about Distributed Tracing with MuleSoft APIs using OpenTelemetry. In this post, we’ll go through the process of integrating Distributed Tracing with MuleSoft APIs using OpenTelemetry via a proxy server. The purpose of this article is to demonstrate how we can instrument a legacy mule app with open telemetry without making changes to the existing app. Here, we’re showing an example of getting data from a header as well as a query parameter.

Application Programming Interface, or API, is an important element to consider when you design an online product or platform. Well-designed API is equivalent to a well-designed user interface for enterprise customers. When you implement an intuitive and easy-to-use interface, your product can retain and attract more users.

Last month, at N-able’s Empower partner event in Prague, Chief Security Officer, Dave MacKinnon conducted a roundtable with executives from MSPs from the UK, Germany, Poland, and South Africa. The topic centered around artificial intelligence (AI) and initiated dialogue around whether they were planning to embrace AI and their concerns around the impact it could have on technology as a whole. After the event, I sat down with Dave to discuss some of the insights gained from the roundtable.