Operations | Monitoring | ITSM | DevOps | Cloud

Business metrics are notoriously hard to monitor because of their unique context and volatile nature. Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time alerts and forecasts in their context. Anodot reduces detection and resolution for revenue-critical issues by as much as 70%. We have your back, so you’re free to play the offense and grow your business.

Check out this demo of the PagerDuty Salesforce Service Cloud integration for customer service teams. See how a customer service agent can create an incident from a salesforce case, how an incident is assigned to the right person without falling through the cracks, and how an agent can maintain complete visibility into an incident before it gets resolved.

This video shows how a customer service agent can create an incident from a Zendesk ticket, how that incident is assigned to a person without falling through the cracks, and how an agent can maintain complete visibility into the incident before it gets resolved.

OpsRamp and Mystic River are joining forces to bring you this interactive webinar. Can we create gateways between IT and OT? IT/OT convergence has been defined as the integration of information technology (IT) systems used for data-centric computing with operational technology (OT) systems used to monitor events, processes and devices and make adjustments in enterprise and industrial operations. But what this will look like and what is the new role of IT operations management? What is changing in IT and OT to align these worlds? This Tech Talk features our partner Mystic River Consulting, a firm with proven, repeatable service delivery methodologies and a proprietary platform that drives transformational IT project results, at a game changing speed. We’ll discuss the convergence of IT and OT and dive into a demonstration to show what’s possible with OpsRamp. Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more -

Business metrics are notoriously hard to monitor because of their unique context and volatile nature. Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time alerts and forecasts in their context. Anodot reduces detection and resolution for revenue-critical issues by as much as 80%. We have your back, so you’re free to play the offense and grow your business.

Bite Size AIOps Knowledge Sessions - Accelerate Incident Resolution with faster root cause analysis and contextual insights and recommendation.

Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: Changes in software and infrastructure are the main cause of outages in the modern IT Stack. How do you embrace change without compromising service quality and availability?

Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: As enterprises move to hybrid-cloud - are ITSM and ITIL a thing of the past?