Operations | Monitoring | ITSM | DevOps | Cloud

Every enterprise contract I’ve signed in the last two years has the same clause. “Vendor will not use Customer Data to train machine learning models.” Sometimes it’s a paragraph. Sometimes it’s a whole section. The language varies but the intent is identical: don’t feed our production data into your AI. I get it. I sign the same clause as a vendor. But here’s what’s been bothering me: that clause is a promise, not an architecture.

We launched the StatusGator v3 REST API back in October, and it has only gotten better since. v3 is a ground-up redesign built around organization-level API tokens, a consistent response format, opaque string IDs, pagination, and a large set of write endpoints for managing monitors, incidents, and subscribers. We have kept shipping new capabilities for it, and we will keep doing so. v2, on the other hand, is done.

No matter how fast we build, we'll never integrate with every tool. There are too many, new ones appear constantly, and some are too niche to ever reach the top of our roadmap. So if the tool you care about isn't supported yet, your options have been to wait for us to get to it, or build it yourself with our Web API plugin — a powerful, flexible option, though one that asks you to map out the endpoints, authentication and paging yourself.

Spring Boot version upgrades—whether moving from 2.x to 3.x, 3.x to 4.x, or even minor bumps like 3.2.5 to 3.3.1—regularly introduce subtle, breaking changes that unit and integration tests miss. JSON serialization shifts, autoconfiguration reordering, and transitive dependency conflicts can silently alter your API contract.

We’re excited to announce expanded functionality for the StatusGator Boards API. You can now create new boards, update existing boards, and delete boards directly through the API. Previously, the Boards API only supported listing boards and retrieving board details. With these new capabilities, you can automate the complete board lifecycle – from provisioning new boards to managing ownership and cleaning up boards that are no longer needed.