Operations | Monitoring | ITSM | DevOps | Cloud

Remember when Slack went down in early January? The three-hour outage, set off by AWS capacity issues, cost the company an untold amount of money. And the effects rippled across the enterprise. The outage devalued the company’s stock and seemed to send all 142,000 of its customers to Twitter to gripe. This high-profile outage is just the most recent of many outages highlighting the critical nature of continuous availability. And there’s only one answer to the problem.