Operations | Monitoring | ITSM | DevOps | Cloud

With the increasing technology demand in the business sector, IT facilities play a critical role in running business activities in modern society. Whether it is mobile apps or high-end networks, everything has become a cornerstone for business success. Thus, it is important to acknowledge that no matter how advanced IT systems and applications are, they can always face some problems or failures. However, one cannot mistake an IT service desk for an IT help desk software or IT service management (ITSM).

Utilizing real-user metrics from your applications frontend can provide a significant advantage to your company. Real user metrics offer insights into how users interact with your product or service. By monitoring metrics like page load times, response times, and overall performance, you can highlight areas where users could be experiencing frustration or encountering problems. This information can then be utilized to make targeted improvements to enhance the user experience.

We know a lot of you have been waiting for this for a while, and we are super exited to announce that StatusGator now supports Custom Monitors. These monitors are items displayed on your board and status page that you control the status of via incidents.

Aligning IT infrastructure with business processes is paramount in today's digital landscape. This article explores how organizations can elevate their architectural modeling by integrating ArchiMate's flow diagrams, which are initially manually created, with the dynamic, auto-discovered components from StackState's end-to-end observability.

WordPress plugins add many features to change and improve your website. This article will show you how to find, install, and take care of plugins on your WordPress site. We'll talk about different ways to install plugins, like using the plugin search tool and uploading plugins with FTP. We'll also share tips for keeping your plugins and site safe.

We are thrilled to announce that Cribl has been named to the Rising in Cyber 2024 list by Notable Capital! This independent recognition highlights the most innovative cybersecurity companies as viewed by Chief Information Security Officers (CISOs), venture capital investors, and other industry leaders.

Murphy's Law says that "Anything that can go wrong will go wrong," drawing attention to the inevitabilities of life laced with irony. In IT monitoring, we can tweak it and say, "The most important monitoring alert will always trigger when you're on vacation with spotty internet." Given life's uncertainties, how can IT engineers stay prepared at all times? Especially when we know that all it takes is just one person staying alert and available when things go wrong in IT to tide over outages.