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The latest News and Information on Service Center Operations Manager and related technologies.
Webinar: Beyond HaloPSA - Build the MSP dashboard you've always wanted
HaloPSA is the operational backbone for many MSPs. But when your reporting is limited to what the built-in tools can surface, you end up exporting data, building manual reports, or switching between your PSA, RMM, and other tools just to answer basic questions. In this webinar, our DevRel Engineer, Dan Watts, shows you how to build live SquaredUp dashboards directly on top of HaloPSA, pulling in data from your RMM and other tools alongside it. The result is a single, real-time view of the metrics that matter most to your team and your clients.
Analysing Claude Code telemetry with SquaredUp - diving deeper
In our previous article we looked at the basics of: In this article, we are going to take a deeper dive into some of the complexities of configuration as well as some of the nuances of analysing Claude telemetry. Before we dive into the code, let us just remind ourselves that our telemetry pipeline looks like this: That is, we are emitting Claude Code telemetry to an OpenTelemetry Collector. The telemetry is then exported to an Application Insights endpoint and stored in Log Analytics tables.
Web API plugin spotlight
A brief introduction to SquaredUp's Web API plugin.
GitHub plugin spotlight
A brief introduction to SquaredUp's GitHub plugin.
Microsoft 365 plugin spotlight
A brief introduction to SquaredUp's Microsoft 365 plugin.
Datadog plugin spotlight
A brief introduction to SquaredUp's Datadog plugin.
Visualising Claude Code telemetry in SquaredUp
Engineering teams are shipping more AI-generated code than ever, but at what cost? Learn how to build a telemetry pipeline to monitor Claude Code usage and costs directly in SquaredUp. It is estimated that 85-90% of engineering teams are now using AI coding assistants such as Claude, Codex and Cursor. This is not just for small-scale pilot projects— around 40% of all code now being shipped is AI-generated, and in start-ups the figure is around 95%. This can result in incredible productivity gains.
How to use Postman Visualizer: a step-by-step guide
API responses are often easier to understand when they are displayed visually instead of as raw JSON. While Postman is widely used for testing APIs, many developers overlook one of its most useful features which is the Postman Visualizer. While it is not as fully featured as a dedicated dashboarding platform like SquaredUp, it is a great way to quickly visualize API responses during development and debugging.
Unified visibility for MSPs
MSPs operate in high-pressure, customer-first environments where understanding exactly what is happening across client environments is the difference between proactive service and constant firefighting. Yet, many still struggle to get a unified view across their customers, tools, and teams.