Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

Mattermost wins 2024 DEVIES Award for Best Innovation in ITOps

We’re thrilled to announce that Mattermost has earned the 12th annual DEVIES Award for Best Innovation in ITOps! The award — given to a platform “responsible for acquiring, designing, deploying, configuring, and maintaining the physical and virtual components that comprise IT infrastructure” — was presented on Feb. 21 during DeveloperWeek 2024 to our very own Director of Product Marketing Amanda Cheong and Developer Advocate Andrew Zigler at the Oakland Marriott City Center.

Modern Observability for Data Unification for Business Insights Is Here

Today, we’re adding to the groundwork we’ve established to provide enterprise organizations with a modern approach to data unification to improve insights. Our True North unifies all the many layers of data into a single stream to provide better insights so you can make better decisions and adjustments and bring value to the organization.

Goliath's Use of AI Puts an Extra Citrix Expert In-House

AI has been the talk of the day ever since the breakthrough of ChatGPT with a large generative language model. More and more companies are also adding AI capabilities into their products, but this is often just a marketing trick to tag on AI to show a new feature that isn’t really AI. Goliath Technologies is handling AI very differently. They are introducing KIP, a virtual AI troubleshooting assistant for Citrix end user experience monitoring.

Qovery Named G2 Momentum Leader Winter 2024

We are thrilled to share the exciting news that Qovery has once again been recognized as a Momentum Leader for DevOps in the Winter 2024 Grid Report. This marks the third consecutive time we've received this prestigious acknowledgment, and we couldn't be more grateful for the ongoing support of our incredible community of users 🙏

Introducing Squadcast and ServiceNow Integration For Enhanced Operational Efficiency & Faster Incident Management

We are excited to announce our bidirectional integration between ServiceNow and Squadcast, designed to elevate your Incident Management capabilities. ServiceNow provides a robust platform-as-a-service, delivering advanced automation and process workflow tailored for enterprise environments. Through this integration, you can harness ServiceNow's workflow and ticketing features alongside Squadcast's strong On-Call scheduling and SRE-driven incident response capabilities.

Get Swept Off Your Feet by Cribl Stream 4.5: Converting Dimensional Metrics to the OpenTelemetry Protocol Format with the OTLP Metrics Function

In the dynamic world of observability and analytics, everyone’s looking for smarter, more efficient, and interoperable ways to handle their data. That’s where Cribl steps in, bringing you an exciting update to our product lineup. We’re thrilled to introduce the OTLP Metrics Function to Cribl Stream 4.5! This Function converts metrics into the OpenTelemetry Protocol (OTLP) format with ease!

TeamLogic IT and NinjaOne Announce Groundbreaking Partnership

We are thrilled to announce a groundbreaking partnership between TeamLogic IT, a leader in managed IT services, and NinjaOne, an innovator in scalable IT management solutions. This collaboration marks a significant milestone in the IT industry, signifying a joint commitment to excellence and innovation.

NiCE DB2 Management Pack 5.30

We are thrilled to announce the release of NiCE DB2 Management Pack version 5.30 for Microsoft System Center Operations Manager (SCOM) and Azure Monitor SCOM MI. This latest update introduces a host of exciting features and enhancements, further solidifying NiCE’s commitment to delivering cutting-edge solutions for IBM Db2 monitoring. Let’s dive into the key highlights of the NiCE DB2 Management Pack 5.30.

Apica Ascent wins Champion of the 2024 Emotional Footprint Awards in Application Performance Management

We are thrilled to announce that Apica Ascent has been honored with the prestigious Champion badge in the 2024 Application Performance Management – Emotional Footprint Awards, hosted by SoftwareReviews, a division of Info-Tech Research Group (ITRG). This accolade is a testament to our commitment to excellence and the positive impact our solutions have on users’ experiences.

Forrester study reveals Everbridge ROI of 358%

Although the benefits of deploying Critical Event Management (CEM) are becoming widely accepted, organizations can often struggle to demonstrate the tangible ROI to their key stakeholders, and can face an uphill battle when it comes to securing budget. So, is it possible to put a value on Critical Event Management?