Operations | Monitoring | ITSM | DevOps | Cloud

Hybrid IT Environments - Another Twist in the Complex World of Modern Applications

Running your IT infrastructure from the cloud can be a smart choice for modern businesses. Cloud computing allows you to build a scalable, flexible architecture at an affordable price. But few businesses are 100% on the cloud. Businesses may have legacy systems or specific resources that work better on-premises, or they may have made a significant investment in on-premises hardware.

7 Tips to Improve End-User Experience

Nowadays, organizations can’t afford to ship software with a terrible end-user experience. Doing so is begging for your current customers to become former customers, since the competition is just a few clicks away. In today’s post, we’ll give you seven practical tips you can adopt right away to improve the end-user experience of your sites and apps so your customers remain your customers.

What Is ITSM (IT Service Management)?

For many businesses, one of their ultimate goals is to provide excellent services to their customers. But what about the employees facilitating the customer experience? Today’s employees are more reliant than ever on technology to help them do their jobs effectively, which in turn enables them to better serve external customers. And let’s face it, employees are customers, too. How can companies provide a positive employee experience with the technology they use daily?

5 Best Log Analyzer Tools for IIS Web Servers

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

5 Best Log Analyzer Tools for IIS Web Servers

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

Anything But Soft: The Tech Skills You'll Need For 2021

Recently, I was asked to comment on “…what skills IT practitioners should plan to learn or improve as we head into 2021.” While a few of those thoughts appeared online I wanted to provide a bit more detail and context here. Before digging in, you should know I’ll answer this question twice. The second answer will be the IT-centric one everyone expects to hear. But the first answer is, in my opinion, more honest, accurate, and relevant.

Top Windows Server Parameters to Monitor

The server operating system (OS) is dominated by two companies. Red Hat, the first one, dominates the open-source server market. While Windows, the second one, dominates the closed-source market. According to a 2018 study by T4, Microsoft controls 47.8% of the industry share, whereas Red Hat controls only 33.9% of the market. The remaining 18.3% is controlled by alternative server OSs. Windows server monitoring has become a hot topic.

How Emerging Technologies Influence State Government Staffing Needs

Emerging technologies impact many areas of an organization, but their impact on staffing is often overlooked. It would be ideal for public sector organizations, and state governments, in particular, to be able to adopt new technologies and hire the appropriate staff quickly and easily to optimize operations. State government managers face barriers such as a lack of budget, limited resources, minimal training, and unclear priorities—impeding speedy adoption.

Page Speed vs. SEO: Does a Slow Website Affect Rankings?

If you have a website, you should know about search engine optimization (SEO) and page speed. You may even have wondered about balancing page speed vs. SEO. From a user perspective, page speed matters to you personally because you get frustrated when you click a link and nothing appears to happen or when it takes ages before any information appears. But does it matter when it comes to SEO? Good question.

Log Management in Hosted Platforms Like DigitalOcean

With DigitalOcean Monitoring, you can collect metrics for visibility, monitor Droplet performance, and receive alerts when problems arise in your infrastructure. Many users often want to extend this infrastructure monitoring with application-level monitoring. This means debugging issues requires expertise, familiarity with your product and infrastructure, and often the involvement of many people in various fields—all to chase down a single problem.