Operations | Monitoring | ITSM | DevOps | Cloud

On the product team here at Grafana Labs, we consider AI agents our users, too. That’s why we set out to test how well agents can debug incidents across the full stack, and how much better they perform with Grafana Cloud’s Knowledge Graph vs. using raw telemetry alone. Our early results are promising. In one real incident we replayed 16 times each way, an agent with Knowledge Graph context found the correct root cause 15 times, compared with just once using raw telemetry alone.

At Nexthink’s DEX Day in Raleigh, NC, IT leaders shared how they’re tackling vulnerability response, compliance, and the growing expectations on end-user computing (EUC) teams.

Managing monitors has meant one of two things: the dashboard, or writing your own API calls. There is now a third. The official UptimeRobot CLI is live on npm, and it drives every monitor, incident, and status page in your account from the shell you already have open. It is free, open source under Apache 2.0, and works on every plan including the free one.

For the last two years, enterprise AI strategy has largely focused on one thing: AI adoption.

InvGate Service Management includes a no-code workflow builder that helps teams automate processes such as onboarding, access requests, and offboarding. Built-in Action Connectors extend those workflows beyond the platform, allowing them to retrieve information from external tools or trigger actions in them instead of stopping when another system is involved. You can keep processes moving across the tools your teams already use, reducing manual steps and keeping related actions connected.

As businesses evolve in today’s digital landscape, the need for efficient and scalable computing resources has become paramount. In the early days of the Internet, large corporations would build or rent out large data centers to run their applications and serve customers. This was great as they could use dedicated hardware and expand as they pleased.