Operations | Monitoring | ITSM | DevOps | Cloud

Ruby Application Manual Instrumentation for Distributed Traces

OpenTelemetry is a project by the Cloud Native Computing Foundation aimed to standardize the way that application telemetry data is recorded and utilized by platforms downstream. This application trace data can be valuable for application owners to understand the relationship between the components and services in their code, the request volume and latency introduced in each step, and ultimately where the bottlenecks are that are resulting in poor user experience.

What to Expect From xMatters in 2022

With only a few days left of 2021, we all know what that means: making New Year’s resolutions. While some love the tradition of laying out their goals for the coming 12 months, others loathe it with a passion. And with approximately 80% of people failing to achieve their resolutions, it’s easy to see why there’s so much resentment towards this common habit. At xMatters, we plan to—and often do—beat those odds.

What Is the Process of Helpdesk Ticket Management Software?

The helpdesk ticketing management system is one of the best applications to resolve problems. It helps organizations to resolve incidents at the earliest so that the impact of the incident can be minimized. With this system organizations take a systematic approach against each incident as several parameters are noted while resolving the ticket. However, when you are not equipped with any software then it leads to work hindrance frequently, incidents are resolved in too much time.

Pepperdata Helps Companies Get a Clear View of Their Big Data Stack

Peppedata ends 2021 on a very strong note as a premiere solution for providing visibility and automation for your big data stack. Among the highlights of this year’s run are a few recognitions from our friends at G2. The site gets 5.5 million visits every month from people and enterprises that are looking for reliable solutions that meet both their needs and budget. As the biggest and most trusted marketplace for software vendors and consumers, any award from G2 is always a cause for celebration.

Faster troubleshooting of microservices, containers, and Kubernetes with Dynamic Packet Capture

Troubleshooting container connectivity issues and performance hotspots in Kubernetes clusters can be a frustrating exercise in a dynamic environment where hundreds, possibly thousands of pods are continually being created and destroyed.

My New Year's Resolution: Going Passwordless!

What is your New Year’s resolution for 2022? Well, it is that time of year again! My resolutions are not necessarily new, but a continuation of several that I have made in prior years. Eat healthier foods, lose weight, and save money are the ones that immediately come to mind. Another best practice that I started several years ago was to adopt a passwordless authentication initiative for all my internet connected personal devices.

21 Financial KPIs Every SaaS Company Should Be Monitoring

Since the first software-as-a-service (SaaS) company entered the market in 1999, Salesforce, the industry has exploded. Experts are predicting that the industry will exceed $600 billion by 2023 at an 18% compound annual growth rate. In order to play in this highly competitive space, SaaS companies need to have a deep understanding of their financial key performance indicators (KPIs).

The Right Power BI License for your Business

Microsoft BI is a powerful game-changer for business intelligence solutions that are widely used for data analysis and reporting. It is a unified self-service that delivers a great depth of data insights by combining interactive data visualizations with intuitive user experience. Whether you are a business enthusiast or an owner who likes to keep a tab on all things in a single dashboard, Power BI allows you to visualize and analyze your data dynamics like never.

What the concept of the Metaverse means to someone who has been looking at AR and VR for decades.

As a child in the 70’s who was consumed by technology, I go to experience the user interface changing from computers that only provided a hex keypad for input and 8 individual LED’s for output and memory that was well below 1K of RAM. I was delighted by what you could do with a keyboard and teletype printer. I Remember the green screens, acoustic couplers, Bulletin boards, Perkin Elmer minis that didn’t come with floating point arithmetic.