Operations | Monitoring | ITSM | DevOps | Cloud

On-Call Escalations

With the AlertOps ServiceNow integration, you can use automatic escalations for on-call schedules and create custom escalations. Automatically escalate to a level 2 or level 3 team and notify management and stakeholders. Set each escalation to use the notification channel you choose (email, voice, SMS, mobile app, and chat). Set your escalations to trigger reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline.

Hybrid Cloud Predictions: 2022 Will Be the Year of Cloud Arbitrage

The as-a-service model and shared economy has changed the way people think about products, properties, and partnerships. Netflix found massive success not by improving the DVD experience but by eliminating it altogether. Companies like WeWork, Airbnb, and Vrbo created a shared economy that reduces the need for ownership. As a part of our business transformation in the last one year, Virtana has embraced both the sharing economy and as-a-service subscription.

Kubernetes infographic: usage of cloud native technology in 2021

2021 has been an interesting year for the Kubernetes and cloud native ecosystem. Due to the pandemic, cloud adoption saw a big spike in adoption. As the year wraps up soon, we wanted to reflect on the top findings from the Kubernetes and cloud native operations report and we have a cool infographic for you. The new version of the report for 2022 is due some time in January so stay tuned!

Museum : How to manage your art collection?

Maintaining an up-to-date inventory is very important, but it is even more so for museums and art galleries that have many valuable collections. An art inventory must be well managed and well preserved to ensure its longevity over time. For insurance and control purposes, high value objects must be checked regularly and some important documentation on the artworks must be kept.

DevOps is going to determine who wins the Metaverse race

Which technology will lead the dive into the Metaverse – inspiring the infrastructure to give us an extra life If we needed evidence that the Metaverse is already alive and kicking, we don’t need to look farther than a recent wedding that took place in it. Incredibly, people are actually beginning to migrate part of their formerly-physical lives to the virtual world. Not to be left behind, companies are hastily repositioning themselves to cash in. Metaverse real estate is in-demand.

What Are the Top Facility Management Trends That an Organization Can Follow?

An asset management software enables you to plan your activities that need to be done in a way that productivity can be increased and let you know the performance of each asset individually. Lots of organizations have issues in maintenance management because they have huge facilities and there are several buildings as well. It lets you know all the asset information about the assets in each facility. You can get information about where they are located what their current condition is.

How Product Teams and CTOs Can Create Customer Delight

Customer satisfaction is about meeting customer expectations, customer delight is about exceeding them. Building customer delight into your product means going above and beyond simple customer satisfaction in ways that build a long-term emotional connection and loyalty towards your company. And customer delight matters.

How to Monitor Microsoft Teams

There is no doubt about it that the events of 2020 triggered a huge surge in the use of unified communication products. In the consumer space, everyone and their grandmother became familiar with Zoom; in the enterprise space though, many took advantage of their Microsoft licensing to leverage Teams meetings and calls as a primary communication mechanism. This, in turn, has focused a lot more attention for system administrators on how to monitor Microsoft 365 (O365) and Teams in particular.

What is Role-Based Access Control?

Most of us have visited a hotel at some point in our lives. We arrive at reception, if we request a room, they give us a key; if we are going to visit a guest, they lead us to the waiting room as a visitor; if we are going to have dinner at their restaurant, they label us as a customer; or if we attend a conference on technology, we go to their conference room.