Operations | Monitoring | ITSM | DevOps | Cloud

Work Modes for the Future: Ensuring Dutonians and Customers Thrive

At PagerDuty, we’ve been on a journey to reimagine work for many months now, culminating in the launch of OneDuty—our vision for the new world of work—last year. We have dedicated OneDuty workstreams helping shape this evolution to ensure we’re taking a holistic approach. This includes rethinking where we work.

ICYMI: How Honeycomb Can Help You Achieve the Deployment Part of CI/CD

In case you missed it, this webinar includes code walkthroughs that help you to add observability to your pipelines (using a free Honeycomb account!) so that you and your team can speed up your deployments to prod. This is also a risk-free way to get started with observability if your team isn’t quite yet ready to change your production apps.

Querying a petabyte of cloud storage in 10 minutes

Elastic's new frozen data tier decouples compute from storage and leverages low-cost object stores such as Google Cloud Storage, Azure Blob Storage, or Amazon S3 to directly power searches. It provides unlimited scaling of storage while preserving the ability to efficiently query the data without any need to rehydrate it first, making it easier and cheaper to manage data at scale.

Domain-agnostic and here to stay: Gartner outlines the current state and future of AIOps

Coined by Gartner in 2016, the term ‘AIOps’ refers to the combining of big data AI and machine learning to automate and improve IT operations processes. Back then, this very broad definition led to some confusion, with different IT vendors characterizing AIOps differently, depending on what they were actually offering.

OnPage Showcased as One of Massachusetts' Top Messaging and Communication Companies

Cutting-edge messaging systems simplify communication and collaboration for organizations with complex communication needs. These systems are equipped with secure mobile messaging and a full suite of automation capabilities that can route notifications and voice calls across on-call teams. These platforms simplify on-call management through digital on-call schedules and escalation policies.

Splunk SOAR Playbooks: Suspicious Email Domain Enrichment

Despite the myriad pathways to initial access on our networks, phishing remains the single most popular technique for attackers. The open nature of email and our reliance on it for communication make it difficult for defenders to classify messages, so it is no surprise that suspicious email investigation is a top use case for automation. Today, we are releasing a new community playbook for Splunk SOAR (previously Splunk Phantom) to help enrich suspicious email events.

Remote Employee Strategies That Work - Tips From HR & IT

With the right combination of tech and internal communications, you can do a huge amount to actually increase the wellbeing and value a remote employee feels they’re getting from your business. Unfortunately, a lot of businesses struggle to do this, at least on a continual basis.

Website downtime: the cost, the impact, and the solution

Unplanned downtime is the hardest situation to prepare for as it could happen at any time. The only way that you can plan for that eventuality is by having a website monitoring solution in place that can alert you as soon as your website goes down. If you’re the first to know, then it makes it easier for you to do something about it before your customers start reacting, especially on social media.

Introducing Browser Logger - Unlocking the Power of Frontend Logs

Modern web applications are more reliant on the frontend than ever before. While there are many benefits to this approach, one downside is that developers can lose visibility into issues when things go wrong. When the application experience is degraded, engineers are left waiting for users to report issues and share browser logs. Otherwise, they might be left in the dark and unaware that any issues exist in the first place.

Understanding the AWS Well-Architected Framework

Designing and running workloads in the cloud is complex. Many services need to fit together in just the right way for optimal performance. The opportunity for error lurks around every corner. This is a high-stakes game with a huge premium on getting things right from the beginning. Even small mistakes can snowball. To help, AWS studied the architectures of thousands of its customers and supplemented that learning with insights from experts.