Operations | Monitoring | ITSM | DevOps | Cloud

How to - Benchmark CDNs with Catchpoint

In this How-To video, we’ll look at how Catchpoint can help you evaluate which Content Delivery Network you should be using. CDNs, as they’re called, are not one size fits all, especially when it comes to location. Many companies simply select one CDN and run with it, even though their provider might not perform very well in all places.

Why Cisco embraces Elastic for IT infrastructure transparency

This post is a recap of a presentation given at ElasticON 2020. Interested in seeing more talks like this? Check out the conference archive. Network infrastructure is the engine that drives a company’s business. As companies scale, assets that compose this infrastructure become more complex to manage. That means there’s more hardware, more software, and more subscriptions and services that require tracking.

The unattainable promised land of tool consolidation

It’s on the agenda of almost every CIO, COO and CFO, and sounds like a great idea in general: tool rationalization, often trying to standardize on top of a single vendor. It can reduce costs and provide a streamlined IT Ops process through data consistency, a single pane of glass and a single source of action.

3 ways of recycling third-party code for AWS Lambda

In this article, I’m trying to shine some light on the AWS Lambda Layers, Lambda Extensions, and Docker image for Lambda, in order to add third-party code to Lambda. When and how to use which method, and when to mix and match? Due to the circumstances in 2020, many software releases were postponed, and so the industry slowed its development speed quite a bit. But at least at AWS, some teams got updates out of the door at the end of the year. AWS Lambda got two significant improvements.

Smarter Root Cause Analysis: Determining Causality from your ITSI KPIs

Root cause analysis can be a difficult challenge when you are troubleshooting complex IT systems. In this blog, we are going to take you through how you can perform root cause analysis on your IT Service Intelligence (ITSI) episodes using machine learning, or more specifically causal inference. The approach shown here is included in the Smart ITSI Insights app for Splunk, with this blog largely detailing how to use the ITSI Episode Analysis dashboard.

How Operators Build Operational Excellence with Modern Data Platforms Splunk

Enhancing the customer experience and boosting revenue with the power of analytics are key concepts for telecom operators in today’s ultra-competitive business environment. Many telecoms are going through transformation of their system architectures and stacks to change how they operate and manage their day to day operations as well as their strategies and planning for what comes next.

5 Things You Need To Understand To Be Successful in the Cloud

Last week my colleague, Clay Ryder, and I presented a webinar, titled No! The cloud is not someone else’s data center, in which we examined how companies can reduce the complexity of a cloud migration and accelerate the benefits of digital transformation. It’s an important topic, so as a follow-up to the session, I’ve summarized five key things you need to understand to be successful in the cloud. If you missed the session, you can listen to the full discussion at the link above.

How to Dynamically Auto-Steer your Traffic to Multi-CDN or Multiple Data-Centers

Whether it’s Cyber Monday deals or streaming the Super Bowl to millions of users, website’s traffic management & SRE teams often struggle to deliver a reliable user experience. Multi-CDN strategy is critical & integral to this process and is often determined by the following factors.

How to Mitigate DDoS Attacks with Log Analytics

Is your organization prepared to mitigate Distributed Denial of Service (DDoS) attacks against mission-critical cloud-based applications? A DDoS attack is a cyber attack that uses bots to flood the targeted server or application with junk traffic, exhausting its resources and disrupting service for real human users. DDoS attacks are on the rise, with over 4.83 million attacks reported in the first half of 2020 - an increase of more than 250% compared to the same period in 2019.