Operations | Monitoring | ITSM | DevOps | Cloud

Right now, millions of people are working remotely for the first time, and they’re doing so on company laptops and mobile devices. And with millions of these devices now offsite, this throws but one more wrinkle in tech support’s security plans—in addition to worrying about insecure networks and malware attacks, IT must also safeguard against physical theft. Yes, device encryption is the logical fail-safe for such a scenario and a must-have for any remote IT setup.

Come April 23rd 2020, Ubuntu 20.04 LTS will be available. It will be the first LTS version of Ubuntu since the 18.04 release, and in this blog, I want to answer the common question, what is an LTS? For a deeper look at the benefits of using an Ubuntu LTS, there’s a whitepaper for that, for anything else, this post will answer your questions.

We constantly strive to empower developers. Part of that aim extends to making development easier, for example improving build tools and documentation. As an element of this continued effort, we would like to introduce the new gnome-3-34 snapcraft extension!

Managing a network more effectively has been something our customers have been asking us about for many years, but it has become an increasingly important topic as working from home becomes the new normal across the globe. In this blog series, I thought I’d present a few analytical techniques that we have seen our customers deploy on their network data to: Better understand their network and Develop baselines for network behaviour and detect anomalies.

A difficult question we come across with many customers is ‘what does normal look like for my network?’. There are many reasons why monitoring for changes in network behaviour is important, with some great examples in this article - such as flagging potential security risks or predicting potential outages.

As many of us are rediscovering an interest in board games, it feels relevant to make reference to Hasbro’s classic Clue. Understanding what’s going right or wrong in your sprawling digital business can feel a lot like a murder mystery: it was the authentication service in the east region with the memory exhaustion error. This analogy has a weakness when applied to modern operations. The Clue board game had 6 weapons, 6 suspects, and 9 rooms. That’s 324 combinations.

The use of Serverless execution models is expanding extremely rapidly and cloud providers are continuing to enhance their platforms. Per Flexera’s “State of the Cloud” report: Leading this trend for the last two years, Amazon has released a few features that address AWS Lambdas’ pain points and make them a more feasible choice for large scale deployments consisting of numerous applications.

We are happy to present the Serverless360 release update for Q1 of 2020. The first massive release for the Q1 in February 2020 included the most awaited Business Activity Monitoring along with dashboards for Logic App and Function App and few other useful enhancements. It is so encouraging to find Business Activity Monitoring meeting requirements of customers to attain end-to-end message visibility on their business workflow.

You deployed a service to your Kubernetes cluster. How do you it is working as expected? In this blog, Gigi Sayfan, author of “Mastering Kubernetes” talks about Kubernetes observability tools like Prometheus, Grafana and Jaeger, how to utilize them to set proper SLOs and make sure the service meets its objectives.