Operations | Monitoring | ITSM | DevOps | Cloud

Auvik Use Case: Gain Visibility Into the Internet of Things

There seems to be a smart version of everything these days. From coffee machines to aquarium thermometers, if you can think of a device that can benefit from an internet connection, it probably already exists. It’s not really a surprise. The IoT market is on the brink of explosion, as Intel projects 200 billion IoT devices will be added to our networks by 2020, up from 15 billion in 2015. And they’re not all for personal use.

How to Do Authentication Right With Rails Devise

Authentication for web apps is a difficult problem. Anyone who’s ever tried to create their own authentication system will tell you that there are a lot of unexpected edge cases. What’s more, your authentication system is an externally-facing part of your application. This means if someone is trying to hack into your application, your login system’s security will be one of the first places they check.

The Digital Experience Score - Aligning the Enterprise Around a Common Goal

The release of Nexthink’s Digital Experience Score earlier this year was an important milestone for the company and was the outcome of many conversations we had with our customers over the last few years. It has probably been five years since I first heard a customer talking about the need for metrics to address the challenges they were having in taking a more employee-centric approach to their business.

Building a Better Product Through Customer Service

Like many startups, Stackery is a small team. For this reason, employees often need to go beyond their official job title to ensure everything gets done. As the Stackery product matures and gains more exposure, we’ve seen an increase in customer support inquiries and decided to further refine our customer support process through the creation of a customer support rotation that rotates amongst the software engineers on a weekly basis.

Monitoring Azure Application Gateway with Logz.io

Load balancers play a key component in any cloud-based deployment. By distributing incoming traffic across backend servers or services, load balancers help improve responsiveness and increase the availability of your applications. Monitoring load balancers is important for analyzing traffic patterns and troubleshooting performance and availability issues.

8 Things You Should Know About Docker Containers

These days Docker is everywhere! Since this popular, open-source container tool first launched in 2013 it has gone on to revolutionize how we think about deploying our applications. But if you missed the boat with containerization and are left feeling confused about what exactly Docker is and how it can benefit you, then we’ve put together this post to help clear up any confusion you might have.

CFEngine 3.12.2 LTS Released

We are happy to release the 2nd update to the CFEngine 3.12 LTS series. This update comes with many important stability and performance improvements and is thus well worth the upgrade from an older version of 3.12 LTS. CFEngine 3.12 LTS brings a lot of innovation, new features and improved performance to CFEngine, and allows you to make the most efficient use of your time. We are looking forward to your feedback on this release.

Deploying a Cachet Status Page to DigitalOcean

If you’ve considered having a status page for your service but are discouraged by the pricing of status page services – consider running an open source status page system like Cachet. This post explains how to install and configure a Cachet status page on the popular DigitalOcean hosting platform. You can run Cachet on DigitalOcean for as little as $5/ month.

How Verizon Achieved Automation and Self-Service with Grafana

Can you monitor us now? That was the question Verizon started asking as the Fortune 500 company expanded its portfolio beyond communications services to include brands such as Yahoo! and Huffpost. “We’re not just grandma’s landline,” Sean Thomas, Verizon Systems Engineering Manager, told the audience at GrafanaCon in L.A. “We’re not just your mobile provider. We are a media company. We have 5G solutions. We’re building technology.