Operations | Monitoring | ITSM | DevOps | Cloud

If you’re a telecom provider, you already know that the network operations center (NOC) is integral to service delivery, maintaining uptime, and continuous optimization. These and other vital functions are what empower you to provide seamless service for your customers and stay one step ahead of your competitors. Your team knows all of this already, but how do you demonstrate the effectiveness of your NOC to external stakeholders and leaders?

Digital customer experience is no longer a luxury but a necessity for European airlines. It drives customer satisfaction, enhances operational efficiency, and creates a sustainable competitive advantage. As the industry continues to evolve, airlines that prioritise investment in cutting-edge digital technologies and platforms will be better positioned to thrive in a dynamic and demanding market.

This comprehensive guide walks you through the complete PagerDuty setup process, organized into 10 steps. We've structured the guide to match your team's growth journey—starting with essential configurations for small teams, advancing to robust solutions for growing teams, and wrapping up with enterprise-grade features for large organizations. By the end, you'll have a fully operational incident management system set up on PagerDuty tailored to your specific needs.

In today’s fast-paced digital world, IT managers face mounting challenges in keeping their teams efficient, their infrastructure scalable, and their applications running without disruption. Traditional hosting providers often exacerbate these challenges by operating as black boxes—offering little transparency and leaving IT teams scrambling when something goes wrong. At Upsun, we believe IT leaders should demand more from their infrastructure solutions.

We consistently roll out helpful updates and fun features in Grafana Cloud, our fully managed observability platform powered by the open source Grafana LGTM Stack (Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics). In case you missed them, here’s our monthly round-up of the latest and greatest Grafana Cloud updates. You can also read about all the features we add to Grafana Cloud in our What’s New in Grafana Cloud documentation.

Kubernetes is at the heart of modern cloud-native applications, but achieving effective observability is no easy feat. Managing workloads, ensuring performance efficiency, and keeping costs under control demand the right strategies and tools. If you’re grappling with Kubernetes complexity, struggling with monitoring blind spots, or seeking to optimize your deployments, we have the perfect event for you.

In today’s fast-paced IT world, keeping your network rock-solid is more crucial than ever. Businesses depend on their networks to keep things running smoothly, but with all the complexity and rapid changes, risks are always lurking around the corner. Nailing network changes is key to cutting downtime, staying compliant, and keeping services up and running. By tapping into automation and smart observability, IT teams can boost efficiency and keep disruptions at bay.

Federation allows for distributing control and services across not just multiple regions, but multiple providers and environments as well. This is a critical capability for today's multi-cloud and bare metal deployments, and the idea has gained momentum for several practical reasons such as compliance, resilience, and latency. Now, more than ever, teams are expected to support multi-cloud deployments, navigate regional compliance requirements, and deliver those low latency experiences to users globally.

Because you've navigated here, it's clear you know the significance of managing your databases. We all agree that maintaining the speed and responsiveness of our applications depends upon how we manage our database connections. In this blog post, we will focus on MySQL databases. MySQL connection pooling is revolutionary because it speeds up queries, conserves resources, and allows applications to handle high traffic effortlessly.