Operations | Monitoring | ITSM | DevOps | Cloud

Customer onboarding is a critical first step in cultivating long-term customer success. ‍ This process sets the foundation of your entire customer relationship, presenting an opportunity to impress, engage, and retain your clients. ‍ If executed correctly, a thoughtful onboarding process can significantly enhance customer satisfaction, encouraging them to remain with your business and become advocates of your products and services. ‍ ‍

In the world of virtualization, VMware Horizon is a name that every expert is familiar with. This powerful platform has revolutionized the way employees access their desktops and applications, creating an unparalleled digital employee experience (DEX). With features like Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS), VMware Horizon has become the go-to solution for organizations looking to streamline their IT infrastructure.

In today's digital landscape, where everything is moving at breakneck speed, the performance of your applications can either make or break your digital game. We've all been there – the frustration of a slow website or an unresponsive app. That's where Application Performance Monitoring, or APM, swoops in to save the day. APM is like your app's personal fitness trainer, helping you keep it in peak condition.

The old saying “There’s no substitute for experience” has taken on new meaning in today’s digital environment. According to a ServiceNow/ThoughtLab global survey of 1,000 C-suite executives, adopting a comprehensive experience strategy that encompasses all experiences can help: “Organizations want to deliver seamless experiences to customers and employees.

A comprehensive guide to relabeling strategies in Prometheus.

We continue our exploration of the fascinating world of Kubernetes, logs, and metrics. In our previous installment, we delved into the intricate tale of Cribl Edge and its role in unraveling the mysteries of logging and metrics in Kubernetes environments with the Cribl Edge native sources for Kubernetes Metrics and Logs. Today, we’re picking up where we left off, shining a spotlight on a new and powerful tool that has the potential to demystify this complex ecosystem further.

AIOps for DevOps. This is a phrase that you’ll hear a lot often in the coming years. Leveraging AIOps is becoming an emerging practice for DevOps. And why not? After all, AIOps offers so many benefits for DevOps, making it a must have for every business. But what exactly are these benefits? To know more, keep reading this blog where we will discuss everything about AIOps for DevOps including its.

Kubernetes is an open-source container orchestration platform that automates the deployment, scaling, and management of containerized applications. It allows you to create and manage clusters of machines, called Kubernetes clusters, to run your applications in a scalable and highly available manner. Kubernetes clusters provide a distributed and scalable platform for running containerized workloads.

We are delighted to announce the release of Rancher Desktop 1.11.0! This update comes with new features, Snapshots and the Container Dashboard, along with other important bug fixes.

Your app’s networking directly affects the user experience of your app. Imagine having to wait a few seconds for the page to load. Or even worse, imagine waiting for a few seconds every time you perform an action. It would be infuriating! Before you go on a fixing adventure, it’s a good idea to understand what causes that waiting time. So let’s do that!