Operations | Monitoring | ITSM | DevOps | Cloud

How WOW! Modernized Legacy Infrastructure Monitoring with InfluxDB and Kafka

With over 500,000 residential, business, and wholesale customers across multiple markets in the United States, WideOpenWest (WOW!) is one of the United States’ largest broadband providers. They aim to connect homes and businesses to the world with fast and reliable internet, TV, and phone services.

What is the Purpose of Syslog Monitoring in Enterprise Software Companies?

Baseball fans know about the various in-game statistics and actions requiring someone to keep them as records. From a player's overall performance at-bat to a game's final score at the bottom of the ninth, dozens (possibly hundreds) of different statistics are happening throughout a season. In Major League Baseball, these records are essential for the team owner, front office workers and coaches to figure out strategies on the diamond or how to distribute fair pay.

Introducing Honeycomb for Kubernetes: Bridging the Divide Between Applications and Infrastructure

In our continuous journey to support teams grappling with the complexities of Kubernetes environments, we’re thrilled to announce the launch of Honeycomb for Kubernetes, a dedicated solution designed to bridge the growing divide between infrastructure/platform teams and application developers. This is available to all plans (including Free!) at no additional cost.

Risks and rewards of generative AI for software development

Generative artificial intelligence (AI) is a form of AI that can create new, original content such as text, code, images, video, and even music. Generative AI-powered tools like GitHub’s Copilot and OpenAI’s ChatGPT have the potential to revolutionize the way you develop software, enabling you to be more efficient and creative. Used in the right way, generative AI can streamline workflows, accelerate development cycles, and unlock the potential for innovation.

Basics of Incident Management

Life is full of unexpected incidents. From the coffee spill that disrupts your morning routine to the sudden traffic jam that transforms a 20-minute commute into an hour-long ordeal. Much like these challenges, most of our systems and infrastructure also constantly face these tiny glitches. If ignored, they can have a significant impact. Unlike minor inconveniences, these glitches we call Incidents have the potential to disrupt your business, frustrate customers, and eat into your revenue.

Observability for Sustainability

For the past 20 years, the various stakeholder communities that together constitute the IT industry have attempted to address sustainability. The original efforts grew out of the realisation that even as far back as 2005, the hardware and software that underlay the digital world were responsible for approximately 5% of overall energy consumption and that both the percentage and absolute amounts of energy required were growing in the double digits.

Mastering Version Control with SharePoint Online Versioning

In today’s digital workspace, managing document versions is crucial for maintaining data integrity and fostering effective collaboration among teams. SharePoint Online, a premier collaboration platform from Microsoft, has embedded a robust versioning feature that significantly elevates document management to a new level.

The Important Steps For Taking Your Business To The Next Level

In today's fast-paced business world, standing still is not an option. For your enterprise to thrive, you need to constantly seek growth and progress. Taking your business to the next level requires strategic planning, innovation, and a proactive mindset. This blog post will guide you through the essential steps you need to take to elevate your business to new heights.

Understanding Non-Emergency Medical Transportation and the Role of Software Solutions

Non-Emergency Medical Transportation (NEMT) stands as a vital pillar in healthcare, bridging the gap for patients who do not require emergency medical attention but still need reliable transportation to access healthcare services. Here, we delve into the world of NEMT, uncovering its various facets and understanding how software solutions are revolutionizing this field for better accessibility and efficiency.