Operations | Monitoring | ITSM | DevOps | Cloud

Cloud costs can pile up quickly, and often behind the scenes. We explain how software-defined cloud interconnect (SDCI) can help your business rein in a swelling budget.

A big piece of news to come out of ObservabilityCON in early November was the launch of Grafana Phlare. Phlare is an open source, horizontally scalable, highly available, multi-tenant continuous profiling aggregation system. Continuous profiling has been dubbed the fourth pillar of observability, after metrics, logs, and traces. The idea behind Phlare was sparked during a company-wide hackathon at Grafana Labs.

The Security Operations Center, or SOC, is the backbone of modern security operations. By centralizing security monitoring, detection, and response, SOCs help organizations manage security risks more efficiently and effectively. But simply setting up a SOC doesn’t guarantee optimal security workflows. To get the very most from your SOC, you must automate its operations as much as possible.

Hybrid and remote work is now the status quo. Companies campaigning for workers to return to the office are facing resistance, with some employers finding that they’re losing employees to jobs that give prospective hires the flexibility they want. Flexible work models have become a competitive advantage in a strained labor market. According to the latest Future of Work report from Accenture, 63% of high-growth companies have adopted a “productivity anywhere” workforce model.

If you’re writing software today, then you likely use a CI/CD pipeline to build and test your code before deploying it to production. Having a fast and efficient build pipeline saves you development time, shortens feedback loops, and helps you ship features faster. Conversely, slow and unreliable build pipelines are full of lost productivity and sadness.

We are pleased to announce two new patch releases for CFEngine, version 3.15.7 and 3.18.3! These releases mainly contain bug fixes and dependency updates.

Internal IT support teams are often the first place employees turn for help with technical issues, and it’s important for team members to be able to quickly understand problems, identify solutions, and enable the employee to get back to work. Though there are plenty of technologies and organizational practices capable of improving support service teams, team-wide skills are the heart of every great service provider.

In this post, we'll learn all about the incident metric mean time to detect (MTTD). We'll see how to measure it and look at its relationship with other incident metrics like MTTR (mean time to recover). Both metrics give useful insights into your incident recovery ability.

The StackStorm team is preparing the v3.8 release, and we'd like to highlight some new features and enhancements that are coming up in the Web UI.

As someone who has worked in an office environment for more than 20 years, I never considered the idea of working remotely. But as a result of what’s happened in the world over the past few years, like so many others out there, I find myself working from home full-time now. Don’t get me wrong, there are many benefits to working remotely—none more so for me than not sitting in traffic for an hour in what should have been a 10-minute commute.