Operations | Monitoring | ITSM | DevOps | Cloud

Heatmaps Make Ops Better

In this blog miniseries, I’d like to talk about how to think about doing data analysis “the Honeycomb way.” Welcome to part 1, where I cover what a heatmap is—and how using them can really level up your ability to understand what’s going on with distributed software. Heatmaps are a vital tool for software owners: if you’re going to look at a lot of data, then you need to be able to summarize it without losing detail.

Organize Your Monitoring With Tags and Filtering

If you’re responsible for keeping tabs on multiple domains, finding what you need when you need it is often half the battle. Want to access checks quickly and easily? Create custom tags for filtering checks in your Dashboard. You will get the info you need without having to look through unrelated information about other sites. Not sure how to organize your checks?

Payload Size and Max PPS on AWS EC2 - No Effect

While benchmarking packets per second (PPS) in AWS EC2 and searching for hard-coded or other software-based limitations, my early findings suggested that there definitely was a credit mechanism, complete with network throttling, in place. I now know that to be false, since finding the guaranteed throughput / best effort mechanic.

4 ways to build strong, diverse teams in the tech industry

I’ve been on a lot of teams in my journey from a software engineer to head of product for Confluence Cloud. All of the best ones have had one thing in common: they were comprised of people from different walks of life who could view the world from different perspectives. So naturally when I started hiring my own teams, I knew promoting diversity at the workplace would be a priority for me.

5 Best Practices for Resolving Errors Quickly

I love writing software, but I hate dealing with bugs. They take you away from what you want to be doing and often lead you into a rabbit hole. At Sentry—an open-source error tracking platform that provides complete app logic, deep context, and visibility across the entire stack in real time—we have a few tips that we’ve honed over time to make error resolution painless (ok, less painful), including an official integration with PagerDuty.