Operations | Monitoring | ITSM | DevOps | Cloud

Schools, universities and other organizations within higher education have been shifting to modernize their learning experiences. With the intake of new students each year, some of these being based remotely, these organizations are seeking to manage large-scale and highly distributed infrastructure.

Business intelligence (BI) is all about making sense of huge amounts of data to extract meaningful and actionable insights out of it. Log management tools such as Graylog, instead, are the perfect solution to streamline data collection and analysis, so it’s easy to understand how these two technologies can make sense when they’re coupled together.

2023 was an epic year for artificial intelligence. In a year when industry raced faster than academia in machine learning (source), the state of the art for AI evolved to include increasingly larger amounts of data, and bringing to bear sufficient computing resources to support new use cases remained a challenge for many organisations. With the rise of AI, concerns were not far behind.

We all use computers — some of us are on our laptops all day, every day. But how do our personal or work computers connect to the internet, share files, send emails, and complete other tasks? That’s the role of servers.

In the realm of modern application deployment, orchestrating containers through Kubernetes is essential for achieving scalability and operational efficiency. This blog deals with diverse Kubernetes distribution platforms, each offering tailored solutions for organizations navigating the intricacies of containerized application management.

Fluctuations in network usage within organizations can occasionally surge due to several factors. For instance, increased traffic might stem from activities such as large-scale promotional campaigns, sudden software updates or patches, escalated remote work demands, or even unforeseen security incidents. An article published by the Financial Express claims e-commerce order volumes spiked by 23% in 2023 during Black Friday sales on the Unicommerce platform.

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re discussing strategies that will help enhance the role of simulation technology in advancing the capabilities of AI.

Observability is a key pillar for today’s cloud-native companies. Cloud elasticity and the emergence of microservices architectures allow cloud native companies to build massively scalable architectures but also exponentially increase the complexity of IT systems.

Continuing our series on 2023 learnings from APAC, it’s increasingly evident that incidents in organisations are not a matter of ‘if’ but ‘when,’ regardless of their size or industry. Recently, the APAC region has been witnessing regulatory bodies taking stricter actions against major companies for subpar services, leading to substantial penalties.

Service incidents are unavoidable in today’s complex and dynamic IT environments. They can cause significant disruption to business operations, customer satisfaction, and revenue. However, many organizations are still struggling to manage service incidents effectively. Here, we will explore some of the common challenges faced by ITOps team and how HEAL, an AI-powered tool, can help conquer them.