Operations | Monitoring | ITSM | DevOps | Cloud

Technicians go through plenty of technical training, whether it's formal or on-the-job, but many overlook one of the most challenging parts of the job -- talking to users. Unfortunately, users are often contacting IT when something is wrong, which means they're stressed and have a tendency to take that out on the people just trying to help. In this stream, we talked with a few IT leaders to discuss how they train their team members to support users and make their organization fall in love with the IT team.

CloudFabrix's CEO Message on Agentic AI Vision, Strategy & Execution with Neil Hughes - Linkedin Top Voice & Podcast Host.

Quickly and easily search custom fields / tags in Rollbar to instantly understand the items affecting your customers.

Are you looking to enhance your observability and gain deeper insights into your systems? Curious about how a Telemetry Pipeline can revolutionize your monitoring and troubleshooting capabilities while keeping the cost low? Join Mezmo’s Bill Balnave (Vice President of Technical Services) for an insightful webinar unraveling Telemetry Pipeline’s key concepts, highlighting its significance in modern software development and operations. Discover how a Telemetry Pipeline enables you to collect, profile, transform, and analyze crucial telemetry data from your applications and infrastructure.

Learn how to set up a ping check using Grafana Cloud Synthetic Monitoring to monitor service availability and network performance.

Head Nerds @Paul Kelly and @Jason Murphy reveal the 10 BEST things you can automate in N-Central to save time, improve security, and boost efficiency! Watch Part 1 now!

Struggling with Wi-Fi connectivity issues? Wireless LAN controllers (WLCs) are the backbone of enterprise networks, but they’re not without challenges. From access point disconnections to overloaded controllers, even small issues can disrupt your operations. With Site24x7, you can proactively monitor and optimize your wireless network. Get real-time insights, detailed analytics, and instant alerts to troubleshoot problems before they impact users.

Ivanti Neurons for EASM can now produce Executive Summary Reports right there in the platform, casting a wide net over your organization's digital footprint and producing a high-level overview of where you might be vulnerable. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

We've been messing with AI, and we came up with a feature that automatically fixes your bugs for you!

Learn more - https://rbbn.com