Operations | Monitoring | ITSM | DevOps | Cloud

Incident management in ServiceDesk Plus

Learn how incident management works in ServiceDesk Plus, starting from ticket creation to its closure. ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top notch IT service delivery.

Introducing Submariner: Multi-Cluster Networking for Kubernetes

As more organizations benefit from the increased availability and security offered by multi-cluster Kubernetes, the release of Submariner, a new open-source project sponsored by Rancher, now enables containers in different clusters to establish a direct network connection with each other.

Zapier Integration | InvGate Service Desk

We'll see how to integrate InvGate Service Desk with Zapier, a web service that enables interaction with dozens of applications, such as Slack, HubSpot, Google Suite, Office 365, Zoom, Mailchimp, LinkedIn, and many more. We will teach you how to capture events, such as a new request in InvGate Service Desk, and prompt an action in another tool, such as sending a direct message, assigning a task, posting on social media, creating a meeting, or anything you need.