Operations | Monitoring | ITSM | DevOps | Cloud

Just as every organization should have a business plan, every organization should also have an IT strategy that supports that business plan. This article offers an overview of what an IT strategy is, what it does for an organization, and the key components that should go into an IT strategy.

Most engineers will tell you this: Troubleshooting today feels like trying to find your way out of a wild jungle, in the middle of a storm, at night, while a countdown clock is running. In other words, it’s ambiguous, nerve-racking, and plain difficult. But should this be the norm?

When DNS Says: Talk to the Hand! What? This started with a post on social media, which created a discussion among us industry professionals. The following conversation happened when I got to talk to my coworkers about some interesting things regarding DNS responses. Putting us gearheads in a room always results in an interesting comment or two!

Remember the Tabs vs. Spaces arguments? It seems that observability has grown up enough that we are arguing over which signals are the “best” signals for observability. Often referred to as the Pillars of Observability, Metrics, Logs, and Traces (sometimes adding Events for MELT) each provide a unique perspective on a system. What happens when we change our perspective from finding the “best” telemetry format to finding the telemetry that aligns with the problems we need to solve?

In an increasingly digital world, organizations face complex challenges in managing their security data that’s growing at a relentless pace. With the rapid growth of cyber assets and the ever-present threat of sophisticated attacks, legacy security tools often struggle to keep up.

tldr: This post discusses how to measure CDN request locality without indexing a single log. The function of a CDN is to bring cacheable data, like pictures & videos, physically closer to your customers. This reduces latencies, and load on your backend servers. When measuring CDNs, there are some very common metrics.

Chaos Monkey is an open-source tool. Its primary use is to check system reliability against random instance failures. Chaos Monkey follows the testing concept of chaos engineering, which prepares networked systems for resilience against random and unpredictable chaotic conditions. Let’s take a deeper look.