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Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

5 Steps to Optimizing Microsoft Teams Performance

In the fast-paced landscape of modern workplaces, efficient communication and collaboration are paramount for success. Microsoft Teams has emerged as a cornerstone tool for many organizations. However, persistent and often unseen performance issues such as poor audio or video quality can stifle productivity and have a negative impact on the customer experience. Optimizing Microsoft Teams will allow you to use the platform to its peak performance for maximum productivity.

Unveiling IT Challenges: Decoding Microsoft Teams' Hidden Issues

In a bustling office, meet Sarah, tasked with ensuring Microsoft Teams functions seamlessly. However, dissatisfied users often refrain from reporting issues, leaving Sarah in constant firefighting mode. Join her journey as she unveils strategies to detect and resolve hidden Teams performance problems, shifting from firefighting to staying ahead. Discover how you can transform your IT strategy for a smoother workplace with Microsoft Teams.

Google Workspace vs. Microsoft 365: Which One Is Best for Businesses?

Over the last several years, using local storage for company files has fallen out of favor. Managed cloud services and cloud-based applications allow greater flexibility, remote access to data, and typically lower and more predictable costs for the customer. Businesses comparing either Google Workspace vs. Microsoft 365, two of the most popular cloud-based productivity suites on the market, will have these benefits, but there are some finer details that should be considered.

Unlocking Revenue Potential: Mastering Teams Performance for Seamless Business Communication

In today’s digital age, seamless communication is the lifeblood of every successful business. For revenue-driven teams, mastering Teams performance is central to collaboration, client interaction, and overall operational efficiency. In fact, a recent report published by research firm EMA found that sales personnel use Microsoft Teams more than 5 hours per day on average, and 49% said that Teams has a direct impact on customer service & revenue.
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Monitoring Teams & Zoom on macOS Devices

When it comes to macOS, monitoring the digital experience comes with many challenges. When considering these challenges in relation to monitoring such business-critical UCaaS applications like Zoom, Teams or Cisco Webex, the challenges multiply - especially if relying solely on built-in macOS tools.

How to Create and Manage a Team in Microsoft Teams

As of 2024, over one million organizations are using Microsoft Teams. Is yours one of them? If so — or if you’re looking to start using this platform — you’ll want to know how to make the most of Microsoft’s flagship collaboration tool. In this article, we delve into the intricacies of Microsoft Teams, offering you a comprehensive guide on how to create and manage a team in Microsoft Teams effectively within this versatile platform.

Microsoft Teams Outage, TM710344: Some users may experience multiple issues with their Microsoft Teams

Earlier today, Microsoft Teams experienced service degradation causing multiple issues for users. Users attempting to log in were presented with an “oops” page, while already-logged-in users were missing messages, experiencing issues with loading messages in channels and chats and preventing them from viewing or downloading media (images, video, audio, etc…) Exoprise proactive monitoring first detected the outage in North America starting shortly before 11 AM EST.

TM710344: IT Admins Scramble to Identify Source of Microsoft Teams Incident

Did Microsoft Teams chat seem a little quieter on Friday, January 26th? Maybe messages seemed to be coming in choppily or delayed – possibly some issues logging into Teams. It wasn’t a coincidence, Microsoft Teams started experiencing issues earlier in the day and at 11:45 a.m. ET issued incident TM710344 with the following message on X – formerly known as Twitter.